HR Support Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Are you a detail-oriented and service-driven professional with a passion for supporting people operations? We're looking for a Home-Based HR Support Specialist to assist with the administrative and operational aspects of workforce readiness for our U.S.-based client in the mechanical specialty services industry. In this role, you'll support the HR Business Partner by ensuring that all pre-employment and onboarding requirements are completed accurately and efficiently for specialists working on refinery turnarounds, shutdowns, and maintenance projects. If you thrive on organization, accuracy, and compliance, we'd love to hear from you.

REQUIRED CORE COMPETENCIES

• Attention to Detail: Ensures accuracy in HR processes, compliance checks, and system updates.
• Communication Skills: Maintains clear and professional communication with employees, managers, and internal teams.
• Problem-Solving Skills: Identifies and resolves issues related to payroll, benefits, and employee records.
• Organizational Skills: Manages multiple HR tasks, deadlines, and documentation efficiently.
• Technical Proficiency: Proficient with HRIS platforms, including Paylocity, and other HR tools.

WHAT YOU WILL DO

Field Readiness and Onboarding Support

• Prepare and issue offer letters and onboarding documentation for variable-hour and project-based artisans.
• Coordinate and track pre-employment requirements, including background checks, drug/alcohol screenings, and site-specific access credentials (e.g., TWIC cards, safety certifications).
• Maintain accurate and up-to-date employee records in Paylocity and applicant tracking systems.
• Communicate with candidates to ensure the timely completion of onboarding steps.
• Monitor compliance with client and site-specific onboarding protocols, escalating issues as needed.

Administrative & HR Operations

• Support the HR Business Partner with data entry, reporting, and document management.
• Respond to artisan inquiries regarding onboarding, access requirements, and employment documentation.
• Assist with the preparation and maintenance of job descriptions, onboarding checklists, and process documentation.
• Help ensure compliance with federal, state, and client-specific employment regulations and safety standards.

WHAT WE LOOK FOR

• Education: High school diploma or equivalent required; Associate's or Bachelor's degree in HR or related field preferred.
• Experience: 1–2 years of experience in HR, recruiting, or administrative support.
• Language Proficiency: Excellent verbal and written English communication skills.
• Work Schedule: Available to work overnight/graveyard shifts in Philippine time (aligned with U.S. business hours).
• Technical Skills:
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with HRIS or applicant tracking systems preferred.
• Familiarity with background screening, drug testing, or site access procedures is a plus.
• Experience supporting field-based or skilled trades teams
• Knowledge of refinery or industrial site access requirements (e.g., TWIC, DISA, OSHA 10/30).

WHAT WE OFFER

• Salary Range: PHP 33, ,000
• Industry: Oil and Gas
• Job Type: Full-time
• Work Shift: 8 AM - 5 PM CST
• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• Competitive salary package
• Permanent work-from-home setup
• Company equipment provided
• Internet stipend upon regularization
• HMO coverage
• PTO credits and service incentive leaves
• Professional development and training programs
• A people-centered company culture focused on personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States in discovering the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders in their search for superstar team members.

If you are looking for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. LET'S GROW

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Job Types: Full-time, Permanent

Pay: Php35, Php37,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Work from home

Application Question(s):

• Do you have experience in night shift?
• Do you have experience in onboarding?
• Do you have experience in background checking?
• Do you have experience in gas or oil industry?
• Do you have experience to these tools: WIC, DISA, OSHA 10/30? name them.
• How much is your expected salary?

Work Location: Remote