Administrative Support
5 days ago
Job Brief
We are seeking a skilled and proactive Administrative Support Officer to provide essential assistance with client follow-ups, database management, and general administrative tasks. The role requires strong organisational skills, accuracy, and the ability to manage multiple priorities independently in a remote setting.
Responsibilities
Send client follow-up emails to complete forms, assessments, and other documentation
Maintain a professional and courteous tone in all communications
Track and record client responses and progress in the database
Update and maintain client records with accuracy and completeness
Organise and categorise data for efficient retrieval
Assist with data entry, document management, and scheduling
Collaborate with team members to support administrative needs
Respond promptly to client inquiries via email or chat
Maintain documentation for client follow-up procedures and administrative processes
Handle all client information confidentially and in line with company policy
Requirements
1–2 years' experience in an administrative or similar support role
Strong written and verbal communication skills
Excellent attention to detail and accuracy
Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams)
Familiarity with Asana, Notion, or similar task management tools
Experience in the NDIS or allied health sector (preferred but not essential)
Strong organisational and time management skills
Proven ability to manage databases and maintain accurate records
Self-motivated and capable of working independently in a remote environment
Software Proficiency
Microsoft 365 (Word, Excel, Outlook, Teams)
Asana, Notion, or equivalent task management tools
CRM or database systems
Education
Qualification in Business Administration or a related field preferred
Personal Attributes
Detail-oriented and organised
Professional and courteous communicator
Reliable and proactive in task completion
Able to manage competing priorities and work independently
Salary offer range: P30,000 - P40,000 gross per month
Time Zone: Australian Business Hours
Applicant Location: Must be Filipinos living in the Philippines
About Outdesk
Outdesk is the collaboration of Filipino and Australian professionals who shared a common goal to deliver a better offshore staffing solution to the SME market. We wanted to make it easier for businesses to engage, implement & manage a Philippines based staff member.
Employee Benefits
Paid Leave
13th Month Pay
SSS
Philhealth
Pag-Ibig
BIR
HMO
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