HR Compliance Officer
2 weeks ago
Job Description: HR Compliance Officer
Location: BGC Taguig - Onsite
Department: Human Resources
Reports to: Senior HR & Client Manager
Position Overview
The HR Compliance Officer ensures that the company's HR practices, employee management, and workforce deployment comply with all applicable labor laws, government regulations, client requirements, and the company's internal standards. The role also manages compliance-related projects such as audits, policy rollouts, and client deliverables, working directly with the Senior HR & Client Manager to align HR operations with both regulatory and business goals.
Key Responsibilities
Regulatory & Policy Compliance
- Monitor and ensure compliance with labor laws, government reporting (e.g., DOLE, SSS, PhilHealth, Pag-IBIG, BIR), and employment regulations.
- Draft, review, and update HR compliance policies and the employee handbook with guidance from the Sr. HR & Client Manager.
- Stay updated on labor legislation and recommend necessary policy changes.
Internal Standards Compliance
- Enforce company standards for: recruitment & onboarding, employee documentation, code of conduct, attendance & timekeeping, compensation & benefits, data privacy, grievance handling, health & safety, and internal audits.
- Ensure consistent implementation across departments and projects.
- Client & Contractual Compliance
- Partner with the Sr. HR & Client Manager to ensure compliance with client agreements and SLAs.
- Manage compliance deliverables for client audits, reviews, and reporting.
- Support client inquiries by providing accurate documentation and HR compliance data.
Employee Relations & Investigations
- Investigate compliance-related issues, grievances, or misconduct cases.
- Ensure due process in disciplinary actions following labor law, internal standards, and client requirements.
- Advise managers and staff on compliance-related matters.
Project Management
- Lead and manage compliance-related projects, including:
- Internal HR audits and corrective action tracking.
- Implementation of new HR systems, tools, or compliance processes.
- Client audit preparation and submission of compliance deliverables.
- Policy rollout, communication, and training programs.
- Develop project plans, set timelines, assign tasks, and ensure timely delivery.
- Provide regular project status updates to the Sr. HR & Client Manager and stakeholders.
Training & Awareness
- Develop and deliver compliance training for employees, managers, and HR staff.
- Promote awareness of company policies, labor rights, and client-mandated standards.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, Accounting Technology, or related field.
- 3–5 years of HR compliance or HR generalist experience, preferably in outsourcing, staffing, or BPO.
- Experience in project management (planning, execution, reporting) is a strong advantage.
- Knowledge of labor laws, government compliance, and HR policies.
- Familiarity with client-facing compliance and audits.
- Excellent organizational, communication, and coordination skills.
- High integrity and ability to manage sensitive information.
Core Competencies:
- Labor law and HR compliance expertise
- Project management and execution
- Policy enforcement and internal audit readiness
- Strong client and stakeholder communication
- Problem-solving and risk management
- Attention to detail and organizational discipline
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