Sales and Compliance Officer

Make your next big career move by applying as KMC Solutions' next SALES AND COMPLIANCE OFFICER

Job Summary

The Sales and Compliance Officer is a hybrid role that combines revenue generation with legal and compliance oversight specifically for Virtual Offices. This position is responsible for driving sales of virtual office services, upselling clients to higher-value offerings, and ensuring all client engagements and documentation meet legal and regulatory standards. The Coordinator serves as a key liaison between clients, sales teams, and the Legal Department, contributing to both business growth and operational integrity.

The main responsibilities of a SALES AND COMPLIANCE OFFICER include:

Key Responsibilities

1. Sales & Revenue Generation

• Sales Strategy: Develop and execute sales strategies to attract new clients and grow virtual office revenue.
• Lead Management: Qualify, nurture, and convert leads through the sales funnel, ensuring timely follow-ups and deal closures.
• Upselling & Cross-Selling: Identify opportunities to upgrade clients to other core businesses such as Serviced Office, Managed Services and EOR.
• Revenue Targets: Consistently meet or exceed monthly and quarterly sales goals.

2. Legal Documentation & Compliance

• Contract Oversight: Draft, review, and manage service agreements, ensuring accuracy and legal compliance.
• Client Verification: Conduct due diligence on client-submitted documents and business registrations.
• Regulatory Alignment: Ensure services comply with local laws, including business registration, data privacy, and anti-fraud regulations.
• Policy Enforcement: Monitor client adherence to service terms and escalate non-compliance issues.

3. Client Engagement & Advisory

• Consultative Selling: Understand client needs and provide tailored solutions that align with both business goals and legal requirements.
• Compliance Support: Guide clients through documentation requirements and ensure proper submission of legal forms.
• Relationship Management: Build long-term relationships to encourage renewals, referrals, and upselling opportunities.

4. Administrative & Operational Support

• CRM & Records Management: Maintain accurate client records, contracts, and compliance documentation in the CRM system.
• Reporting: Generate regular reports on sales performance, client compliance status, and risk indicators.
• Coordination: Work closely with Area Managers, Legal, and Operations to ensure seamless service delivery.

5. Risk Management & Process Improvement

• Risk Identification: Flag potential legal or operational risks in client engagements or documentation.
• Process Optimization: Recommend improvements to sales workflows, onboarding procedures, and compliance checks.
• Training & Development: Stay updated on legal and regulatory changes and participate in internal training sessions.

To apply, you must be an expert on the following requirements:

• Education: Bachelor's degree in Business, Marketing, Legal Management, or a related field.
• Experience: At least 2–3 years of experience in sales, business development, or account management, ideally in professional services, real estate, or shared workspace/outsourcing environments.
• Industry Experience: Background in coworking, serviced office, BPO, outsourcing, or real estate solutions.
• Legal/Compliance Exposure: Familiarity with data privacy, anti-fraud regulations, and client due diligence processes.
• Compliance Knowledge: Basic understanding of contracts, regulatory requirements, and business registration processes.
• Client Management: Strong consultative selling skills, with experience in building and maintaining long-term client relationships.
• Communication: Excellent verbal and written communication skills for client interaction, contract discussions, and reporting.
• Organization & Systems: Proficiency in CRM tools and Microsoft Office (Word, Excel, PowerPoint); strong record-keeping and reporting skills.
• Risk Awareness: Ability to identify compliance risks and escalate issues appropriately.
• Adaptability: Willingness to coordinate across multiple teams (Sales, Legal, Operations) and adapt to process improvements.