Hotel Booking

1 week ago


San Juan, National Capital Region, Philippines Sapient Services Hub Full time ₱336,000 per year

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila

If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for you

Your Key Responsibilities

  • Handle customer inquiries through email, chat, or other communication channels as needed.
  • Help customers adjust or cancel reservations while adhering to hotel policies.
  • Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications.
  • Recommend special offers, packages, and room upgrades to boost hotel occupancy and revenue.
  • Share feedback and suggestions to improve processes and enhance the customer experience.

Perks You'll Enjoy

  • Competitive salary
  • HMO on Day 1
  • One-day hiring process
  • Flexible shifts: Day, Night, and Graveyard
  • Voice and non-voice accounts available

URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php28,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person



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