Sales And Support Va

2 weeks ago

San Fernando, Philippines Buscojobs Full time

Overview

Support our B2B customers in their Business Travels

  • Liaise with suppliers and partners to resolve booking issues
  • Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
  • Addressing, preempting, and solving problems - You are an owner and anticipate issues before they come your way
  • Help define and establish best practices together with the rest of the team in sales, operations, and customer care
  • Stay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation
Qualifications
  • Customer service background in Hospitality - hotels, travel agencies, airlines, offices
  • At least 1-year of experience in a similar position
  • Excellent communication skills in Business English, spoken and written
  • Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role
Job Details
  • Job Types: Full-time, Permanent
  • Salary: Php21,000.00 - Php25,000.00 per month
  • Benefits: On-site parking, Paid training, Pay raise
  • Schedule: 8 hour shift
  • Supplemental Pay: 13th month salary, Overtime pay
  • Ability to commute/relocate: San Pedro, Laguna (required)
  • Education: Senior High School (preferred)
  • Experience: Customer Support Representative: 1 year (preferred)
  • Language: English (preferred)
  • Shift availability: Night Shift (preferred), Overnight Shift (preferred)
Location

Remote opportunities may be available depending on role

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