Medical Virtual Assistant

1 week ago


Work from Home, Philippines Neolytix LLC Full time

Job Title: Mandarin Bilingual Medical Virtual Assistant – Customer Service

Company: Neolytix

Work Setup: Remote

Employment Type: Full-time

About this Position

Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic.

About Neolytix

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.

Work with a company where your work can make a real impact

  • 4.7 on Google
  • 4.2 on Glassdoor with an 80% approval rating

Working at Neolytix

At Neolytix, you will learn to hone your consultative skills, develop drive & leadership, balance work with family time, and—importantly—have fun

  • Complimentary Medical Coverage
  • Life & Disability Insurance
  • Work with diverse team members across countries & cultures
  • Participate in clubs based on your hobbies and share your passion with like-minded enthusiasts

Job Description

  • Prepares and assembles medical record documentation/charts for physicians
  • Ensures medical record compliance by self-documentation attestation
  • Updates patient history, physical exam, and other pertinent health information in the EMR
  • Prepares and sends all documentation to the physician for review and approval using detailed data entry and facility-specific procedures
  • Monitors the duration of basic lab results and screening procedures
  • Complies with hospital and medical facility policies, including HIPAA and Joint Commission standards
  • Performs other clerical duties to improve provider productivity and clinic workflow
  • Demonstrates understanding necessary to assess, review, and apply criteria

Requirements

  • Fluency in Mandarin and English (both verbal and written) is required
  • Previous experience in a customer service or healthcare-related role preferred
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office and EMR systems
  • Compassionate and empathetic demeanor
  • Desktop/Laptop with at least i3/Ryzen3 processor and 8GB RAM
  • Webcam, noise-cancelling headset, and a minimum of 30 Mbps internet connection
  • Dedicated workspace at home

Job Type: Full-time

Pay: Php 40,000.00 – Php 90,000.00 per month

Benefits:

  • Paid training

Work Location: Remote

Job Type: Full-time

Benefits:

  • Work from home

Work Location: Remote



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