Help Desk Technician

CallTek is seeking a highly skilled Help Desk Technician to join our team. This individual will be responsible for handling inbound calls from hotel guests, staff, and technicians regarding internet connectivity issues.The successful candidate will have at least 2 years of college-level education and a neutral English accent. They will also be willing to...

Job DescriptionThe Help Desk Technician will be responsible for providing technical assistance to users, troubleshooting IT issues, and maintaining smooth IT operations at Kinettix Cebu.Main ResponsibilitiesSupport Requests: Respond to support requests via phone, email, or ticketing system.Issue Identification: Identify and troubleshoot hardware, software,...

About This RoleWe are looking for a highly motivated and organized individual to join our service desk team as a Service Desk Analyst.In this role, you will be responsible for responding to client inquiries, resolving technical issues, and escalating complex problems to senior technicians.You will also participate in knowledge base updates, training...

Job OverviewWe are seeking a Help Desk Technician to join our team at EPX: EPERFORMAX CONTACT CENTERS.This role requires a strong technical background, excellent communication skills, and the ability to work under minimal supervision.As a Help Desk Technician, you will be responsible for resolving customer complaints, investigating technical issues, and...

**Overview:**Eteam is a leading provider of technical support services. We are committed to delivering exceptional customer experiences through our team of skilled technicians.**Job Summary:We are seeking a Help Desk Representative to join our team. As a Help Desk Representative, you will play a critical role in resolving client technical issues and ensuring...

Requirements and QualificationsMinimum 6 months of relevant experience in computer hardware, operating systems, applications, and network troubleshooting.Able to communicate effectively with customers, both verbally and in writing, and provide clear instructions to ensure issues are resolved quickly.Familiarity with help desk software and ticketing systems...

Kinettix is seeking a highly motivated IT Service Desk Associate to join our team. As a key member of our IT support team, you will provide technical assistance to our clients, troubleshoot IT issues, and ensure smooth IT operations.ResponsibilitiesRespond to IT support requests via phone or ticketing systemDiagnose and resolve hardware, software, and...

Information Technology Help Desk ManagerVervent Sibulan, Central Visayas, PhilippinesWe are looking for a highly motivated and experienced Information Technology Help Desk Manager to join our team at Vervent. As a Help Desk Manager, you will be responsible for managing and overseeing all areas of Vervent's help desk, including tickets, staff development,...

We are seeking a highly skilled Help Desk Specialist to join our team at the Philippine Operations Center Global Solutions, Inc. As a Help Desk Specialist, you will be responsible for providing technical support to our customers via phone calls, emails, or chat sessions.Key ResponsibilitiesRespond to customer inquiries and resolve their issues in a timely...

We are looking for a talented Help Desk Specialist to join our team at Talent Outsourcing Channel (TORCH) Solutions. As a Satellite account handler, you will play a critical role in ensuring seamless customer interactions and resolving technical issues promptly.Job OverviewYour primary responsibility will be to handle customer inquiries, provide expert-level...

One of Drake's top IT clients is looking for an IT Help Desk Team Lead who thrives on promoting process improvements, standardization, and effective communication while driving excellence in outsourced IT support operations.Responsibilities:Conduct direct observation and analysis of Level 1 Help Desk operations to document current workflows, troubleshooting...

Information Technology Help Desk ManagerVervent Sibulan, Central Visayas, PhilippinesThis is a full-time, on-site role in Sibulan for an Information Technology Help Desk Manager at Vervent. The Help Desk Manager will be responsible for assisting the Director of IT Operations with managing and overseeing all areas of Vervent's help desk, including tickets,...

About the RoleWe are looking for a highly motivated Help Desk Operations Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our help desk, ensuring prompt and effective resolution of system-related issues.**Key Responsibilities*** Manage the escalation process for complex technical issues*...

Job DescriptionThe Help Desk Support role will be responsible for handling inquiries, troubleshooting issues, and proposing systemimprovements from customers and all employees who utilize our core and business systems. We are seeking individualswho can contribute to improved system user satisfaction and ensure stable system operation.Specific...

Datamatics is a company that values collaboration and growth. We are looking for a skilled Help Desk Specialist who can help us deliver top-notch customer service.Job Overview:The ideal candidate will have 1-3 years of experience in customer support and be able to communicate effectively with customers and colleagues alike.As a member of our team, you will...

We are looking for a highly skilled Technical Support Services Manager to lead our team in delivering exceptional IT support services. As a key member of our team, you will be responsible for driving process improvements and standardization across our help desk operations.Key Accountabilities:Develop and implement comprehensive training programs to enhance...

Job SummaryWe are seeking a highly motivated Help Desk Professional to join our team at Neksjob. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.About the Role:You will work closely with an international team to troubleshoot and resolve technical issues.You will communicate...

HawodTech Solutions is looking for a Help Desk Engineer to join our team.About the RoleThis is an exciting opportunity to work as a front-line interface between our customers and the Product & Engineering team.Key ResponsibilitiesManage customer support tickets to agreed service levels (60%).Assist in collating and documenting incident root cause analysis...

At UnitedHealth Group, we believe that everyone deserves access to quality healthcare. Our team of passionate professionals is dedicated to making a difference in the lives of others.We are seeking a highly skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing exceptional customer service, resolving...

We are seeking a Technology Help Desk Specialist to join Tuesday Square's team in Cebu.About the PositionThis role involves providing technical support to clients, helping them troubleshoot and resolve technical issues related to hardware, software, or network connectivity.Key AccountabilitiesRespond to client inquiries, diagnosing and resolving technical...