Help Desk Specialist
6 days ago
We are looking for a talented Help Desk Specialist to join our team at Talent Outsourcing Channel (TORCH) Solutions. As a Satellite account handler, you will play a critical role in ensuring seamless customer interactions and resolving technical issues promptly.
Job OverviewYour primary responsibility will be to handle customer inquiries, provide expert-level support, and resolve complex technical issues. You will also collaborate with field technicians to provide on-site support and ensure that customers receive the best possible experience.
Key Responsibilities- Respond to customer inquiries via phone, email, or chat
- Resolve technical issues through troubleshooting and collaboration with field technicians
- Provide exceptional customer service to meet and exceed customer expectations
- Work effectively in a team environment to achieve shared goals
- HS Graduation or higher
- Superb communication and problem-solving skills
- Ability to work in a dynamic, fast-paced environment
- Flexibility to adapt to changing priorities and deadlines
- Competitive compensation package
- Comprehensive training and development opportunities
- Generous HMO benefits and other perks
- Paid leaves and a supportive work environment
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Help Desk Specialist
2 days ago
Cebu City, Central Visayas, Philippines Neksjob Full timeAbout Our CompanyNeksjob is a leading provider of customer service solutions, committed to delivering exceptional results and exceeding customer expectations.Job SummaryWe are seeking a highly motivated and experienced Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to customers via...
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Help Desk Specialist
2 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout the JobWe are looking for a Help Desk Specialist to provide exceptional customer service and support to our clients. As a Help Desk Specialist, you will be the first point of contact for customers who need assistance with our products or services.Responsibilities:Respond to customer inquiries in a prompt and professional manner.Troubleshoot common...
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Help Desk Specialist
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Help Desk Support Specialist
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Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeWelcome to Neksjob Corporation, where we're dedicated to delivering exceptional customer experiences. We're currently seeking Help Desk Support Specialists to join our team.About Our CompanyNeksjob Corporation is a forward-thinking company that's passionate about making a difference in the lives of our customers. Our Help Desk Support Specialists play a...
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IT Help Desk Specialist
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Help Desk Specialist
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Help Desk Specialist
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Cebu City, Central Visayas, Philippines TORCH Solutions Full timeWe're seeking a Help Desk Specialist to join our team at TORCH Solutions. In this role, you'll be responsible for providing technical assistance and support to our customers.Key Skills and Qualifications:Excellent communication and interpersonal skillsFriendly and professional demeanorStrong problem-solving and critical thinking abilitiesProficiency in using...
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Help Desk Specialist
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Cebu City, Central Visayas, Philippines Neks Job Philippines Full timeNeks Job Philippines is seeking a highly skilled Help Desk Specialist to join our team.About the PositionIn this role, you will be responsible for providing exceptional customer service and support to our clients.You will respond to incoming calls, emails, and other forms of communication from customers, addressing their queries and resolving any issues they...
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Help Desk Specialist
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Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full timeWe are seeking a highly skilled Help Desk Specialist to join our team at Talent Outsourcing Channel Solutions.Job DescriptionThe ideal candidate will be responsible for handling customer inquiries, providing exceptional support, and ensuring customer satisfaction.Answering phone calls and responding to emails in a timely manner.Providing technical...
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Help Desk Specialist
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Help Desk Team Lead
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Cebu City, Central Visayas, Philippines Vervent Full timeInformation Technology Help Desk ManagerVervent Sibulan, Central Visayas, PhilippinesWe are looking for a highly motivated and experienced Information Technology Help Desk Manager to join our team at Vervent. As a Help Desk Manager, you will be responsible for managing and overseeing all areas of Vervent's help desk, including tickets, staff development,...
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Help Desk Specialist
2 days ago
Cebu City, Central Visayas, Philippines TORCH SOLUTIONS Full timePosition SummaryTORCH SOLUTIONS is seeking a talented Help Desk Specialist to join our team. In this role, you will be responsible for providing technical support to customers via phone, email, or chat. We are looking for someone with a strong passion for technology and a desire to deliver exceptional customer experiences.About the TeamOur team is made up of...
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IT Help Desk Professional
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IT Help Desk Team Lead
1 week ago
Cebu City, Central Visayas, Philippines Drake International Philippines Full timeOne of Drake's top IT clients is looking for an IT Help Desk Team Lead who thrives on promoting process improvements, standardization, and effective communication while driving excellence in outsourced IT support operations.Responsibilities:Conduct direct observation and analysis of Level 1 Help Desk operations to document current workflows, troubleshooting...
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Help Desk Specialist Cebu
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Information Technology Help Desk Manager
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Cebu City, Central Visayas, Philippines Vervent Full timeInformation Technology Help Desk ManagerVervent Sibulan, Central Visayas, PhilippinesThis is a full-time, on-site role in Sibulan for an Information Technology Help Desk Manager at Vervent. The Help Desk Manager will be responsible for assisting the Director of IT Operations with managing and overseeing all areas of Vervent's help desk, including tickets,...
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Entry-Level Help Desk Specialist
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Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeNeksjob Philippines is seeking an Entry-Level Help Desk Specialist to join our team in Cebu IT Park. As a key member of our support team, you will provide top-notch assistance to customers, helping them with their queries and concerns.The role involves working on shifting schedules, but don't worry – we'll provide comprehensive training to help you succeed...
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Help Desk Support
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Cebu City, Central Visayas, Philippines DRM Outsourcing Company Full timeJob DescriptionThe Help Desk Support role will be responsible for handling inquiries, troubleshooting issues, and proposing systemimprovements from customers and all employees who utilize our core and business systems. We are seeking individualswho can contribute to improved system user satisfaction and ensure stable system operation.Specific...
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Technical Help Desk Specialist
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Help Desk Engineer Position
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Cebu City, Central Visayas, Philippines Supporting Enterprises Full timeWe are looking for a highly skilled Help Desk Engineer Position candidate to join our team at Supporting Enterprises. As a Help Desk Engineer, you will be responsible for troubleshooting and resolving complex technical issues for our customers.Job Overview:This role requires a deep understanding of e-commerce platforms and related technologies.You will...