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Technology Help Desk Specialist

2 weeks ago

Cebu City, Central Visayas, Philippines Tuesday Square Full time

We are seeking a Technology Help Desk Specialist to join Tuesday Square's team in Cebu.

About the Position

This role involves providing technical support to clients, helping them troubleshoot and resolve technical issues related to hardware, software, or network connectivity.

Key Accountabilities
  1. Respond to client inquiries, diagnosing and resolving technical issues in a timely and efficient manner.
Client Communication
  1. Communicate technical information to clients in a clear and concise manner, ensuring they understand the solution provided.

The ideal candidate will possess excellent communication skills, a strong understanding of technology, and a passion for delivering exceptional customer service.