Help Desk Support Specialist

1 month ago


Quezon City, National Capital Region, Philippines Nityo Infotech Full time

Are you passionate about delivering exceptional customer service? Do you have strong communication skills and a keen interest in resolving issues?

About Nityo Infotech

Nityo Infotech is a leading provider of innovative technology solutions. We're seeking a highly motivated Customer Service Representative to join our team in Eastwood, Quezon City.

This role is perfect for recent graduates or individuals looking for a career change. As a Help Desk Support Specialist, you will be the first point of contact for our clients, providing timely and effective support to ensure their satisfaction.

Key Responsibilities:
  • Respond to client inquiries via phone, email, or chat
  • Investigate and resolve technical issues promptly
  • Provide product information and training to customers
  • Collaborate with internal teams to escalate complex issues
Requirements:
  • Bachelor's degree in any field
  • Good English communication skills
  • Ability to work in a fast-paced environment
  • Familiarity with IT concepts and software applications
What We Offer:
  • A competitive salary range of ₱250,000 - 350,000 per annum
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a reputable company in the IT industry

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a team player with excellent communication skills and a passion for customer service, please submit your application.


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