Help Desk Support Specialist
2 weeks ago
Are you passionate about delivering exceptional customer service? Do you have strong communication skills and a keen interest in resolving issues?
About Nityo InfotechNityo Infotech is a leading provider of innovative technology solutions. We're seeking a highly motivated Customer Service Representative to join our team in Eastwood, Quezon City.
This role is perfect for recent graduates or individuals looking for a career change. As a Help Desk Support Specialist, you will be the first point of contact for our clients, providing timely and effective support to ensure their satisfaction.
Key Responsibilities:- Respond to client inquiries via phone, email, or chat
- Investigate and resolve technical issues promptly
- Provide product information and training to customers
- Collaborate with internal teams to escalate complex issues
- Bachelor's degree in any field
- Good English communication skills
- Ability to work in a fast-paced environment
- Familiarity with IT concepts and software applications
- A competitive salary range of ₱250,000 - 350,000 per annum
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a reputable company in the IT industry
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a team player with excellent communication skills and a passion for customer service, please submit your application.
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