Customer Service Representative
4 days ago
At Metacom, we strive to provide exceptional customer experiences that drive loyalty and retention.
SalaryThe estimated annual salary for this role is $60,000 - $80,000, based on industry standards and location factors.
Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a key member of our sales and support department, you will be responsible for providing high-quality customer service on every call, communicating clearly and effectively with clients, promoting good listening skills, and managing the length of calls to ensure efficient and effective issue resolution.
Required Skills and QualificationsTo succeed in this role, you will need:
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and conflict resolution skills
- Familiarity with customer relationship management (CRM) software and technology
As a valued member of our team, you can expect:
- A comprehensive benefits package, including medical, dental, and vision coverage
- Access to ongoing training and development opportunities
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
We are an equal opportunity employer committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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