Customer Service Representative

1 week ago


Cubao, National Capital Region, Philippines Gratitude Philippines Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and skilled Customer Service Representative to join our team in Cubao. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

About Us

Gratitude Philippines is a leading provider of customer experience solutions, dedicated to delivering personalized support to our clients. Our team is passionate about creating memorable experiences for every customer interaction.

Job Description
  • Provide timely and effective responses to customer inquiries via phone, email, or chat.
  • Resolves customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless customer experiences.
Requirements
  • High School diploma or equivalent required; SHS graduate with 6 months BPO experience preferred.
  • Excellent communication and problem-solving skills.
  • Able to work on shifting schedules, including nights, weekends, and holidays.
  • Amenable to working on-site in Cubao, Quezon City.
Benefits
  • Ongoing training and development opportunities.
  • Competitive salary: PHP 35,000 - PHP 45,000 per month (estimated based on market rates).
  • Opportunities for career growth and advancement.
  • Collaborative and dynamic work environment.

This role is ideal for individuals who are passionate about delivering exceptional customer experiences and thrive in fast-paced environments. If you're a team player with excellent communication skills and a positive attitude, we encourage you to apply.



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