Customer Service Representative
1 week ago
We are seeking a highly motivated and skilled Customer Service Representative to join our team in Cubao. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
About UsGratitude Philippines is a leading provider of customer experience solutions, dedicated to delivering personalized support to our clients. Our team is passionate about creating memorable experiences for every customer interaction.
Job Description- Provide timely and effective responses to customer inquiries via phone, email, or chat.
- Resolves customer complaints and issues in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless customer experiences.
- High School diploma or equivalent required; SHS graduate with 6 months BPO experience preferred.
- Excellent communication and problem-solving skills.
- Able to work on shifting schedules, including nights, weekends, and holidays.
- Amenable to working on-site in Cubao, Quezon City.
- Ongoing training and development opportunities.
- Competitive salary: PHP 35,000 - PHP 45,000 per month (estimated based on market rates).
- Opportunities for career growth and advancement.
- Collaborative and dynamic work environment.
This role is ideal for individuals who are passionate about delivering exceptional customer experiences and thrive in fast-paced environments. If you're a team player with excellent communication skills and a positive attitude, we encourage you to apply.
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