Customer Support Associate

1 week ago


Cubao, National Capital Region, Philippines Gratitude Philippines Full time
Job Opportunity at Gratitude Philippines

We are currently seeking a highly skilled and dedicated Customer Service Representative to join our team in Cubao, Quezon City. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to adapt to changing situations.

About the Role

This is a full-time position that requires the successful candidate to be available to work on-site at our Cubao office. We offer a dynamic and supportive work environment with opportunities for growth and development.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone or other communication channels
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Work collaboratively as part of a team to achieve business objectives
Requirements:
  • A minimum of 6 months experience in a Business Process Outsourcing (BPO) role
  • Ability to work on shifting schedules
  • Willingness to work with queue management systems
Benefits:
  • An attractive salary of P18,000 per month
  • A one-time signing bonus of P30,000 (for those who start immediately and commit until March 20)

Please note that this opportunity is open to candidates who meet the required qualifications and are willing to relocate to Cubao, Quezon City.



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