Customer Service Representative

1 month ago


Cubao, National Capital Region, Philippines Valeros Business Company Full time

We are seeking a talented Customer Service Representative to join our team at Valeros Business Company. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients via multiple communication channels.

Job Summary:

In this role, you will work with customers to resolve their inquiries and concerns in a professional and timely manner. You will also be responsible for answering incoming calls, emails, and chats, as well as responding to customer complaints and feedback.

About the Role:

  • You will be working on a blended schedule, which means you may be required to work varying shifts, including mornings, afternoons, evenings, and weekends.
  • As a Customer Service Representative, you will be expected to have excellent communication and problem-solving skills, as well as the ability to multitask and work under pressure.
  • You will also need to have a good understanding of computer systems and software, as you will be using these tools to manage customer interactions and resolve issues.
  • We are looking for candidates who are able to work independently and as part of a team, and who are passionate about delivering exceptional customer service.

Requirements:

  • You will have a high school diploma or equivalent, and a college degree is preferred but not required.
  • You will have at least 6 months of experience in the customer service industry, although recent graduates are welcome to apply.
  • You will have excellent English communication skills, both written and verbal.
  • You will be able to work effectively in a fast-paced environment and meet deadlines.

Benefits:

We offer a competitive salary package, including a base salary of up to $26,000 per year, depending on experience. We also offer opportunities for professional development and growth within the company.

About Us:

Valeros Business Company is a leading provider of business solutions, and we are committed to delivering exceptional service to our clients. We are a dynamic and growing company, and we are looking for talented individuals who share our passion for customer service and excellence.



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