Customer Support Expert

1 month ago


Cubao, National Capital Region, Philippines Gratitude Philippines Full time

Are you a people person with excellent communication skills? Do you enjoy helping others resolve issues and find solutions?

We are seeking a highly skilled Customer Service Representative to join our team at Gratitude Philippines.

**Job Summary:**
The ideal candidate will have strong problem-solving skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service. The successful candidate will also have the ability to work on shifting schedules and be amenable to working on site (Cubao, Quezon City).

**About Us:**
Gratitude Philippines is a leading provider of customer service solutions. We pride ourselves on providing top-notch service to our clients and their customers.

**Key Responsibilities:**
- Provide exceptional customer service via phone, email, or chat
- Resolve customer complaints in a timely and professional manner
- Work collaboratively with colleagues to achieve team goals
- Continuously improve processes and procedures to enhance customer experience

**Requirements:**
- High school graduate and any college level with 1 year BPO experience preferred
- 30k signing bonus available for candidates who start ASAP until March 20 under this account
- Salary: 18k-27k max package (negotiable based on experience)

**Why Join Us?**
- Opportunity to work with a dynamic team of professionals
- Competitive salary and benefits package
- Room for growth and development in your career

Join us in delivering exceptional customer experiences and help us make a difference in the lives of our customers.



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