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Client Service Delivery Manager

2 weeks ago

Manila, National Capital Region, Philippines Capital One Philippines Support Services Corp. Full time
About the Role

We are seeking a skilled Customer Care Coordinator to join our team in Capital One Philippines Support Services Corp. As a key member of our Commercial Banking operations team, you will be responsible for delivering exceptional customer experiences.

Your primary focus will be on navigating back office systems to review/research incoming client requests, providing resolution to the client request, and communicating resolution. You will also maintain service levels while completing research and client requests.