Service Delivery Manager

3 days ago


Manila, National Capital Region, Philippines TGServices, Inc. Full time

TGServices, Inc. seeks an experienced Operations Supervisor to lead our corporate service operations team. The ideal candidate will have a proven track record of managing multiple service categories, including front desk, housekeeping, transport, and mailroom operations.

  • Liaise with clients to ensure smooth communication and service alignment.
  • Supervise daily operations, monitor staff performance, and implement operational efficiencies.
  • Ensure compliance with safety, security, and labor protocols.
Responsibilities:
  • Manage personnel, including recruitment, onboarding, and performance evaluation.
  • Prepare and submit operational reports, track expenses, and maintain documentation.
  • Conduct site inspections to assess service quality and recommend improvements.

This role requires strong leadership, problem-solving, and decision-making abilities to ensure high-quality service delivery.



  • Manila, National Capital Region, Philippines IT by Design Philippines Inc. Full time

    We are looking for a dedicated Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring that our services are delivered to the highest standards of quality and excellence.The ideal candidate will have experience in service delivery management, with a proven track record of driving business growth and...


  • Manila, National Capital Region, Philippines Jocson College Inc. Full time

    Job RequirementsJocson College Inc. is seeking a highly skilled IT Service Delivery Manager to join our team. As an IT Service Delivery Manager, you will be responsible for managing the delivery of technical services to internal and external customers.The ideal candidate will have excellent leadership and management skills, with the ability to motivate and...


  • Manila, National Capital Region, Philippines NRI ANZ (Philippines) Full time

    Transformative digital solutions take more than IT expertise. They take a partner you can count on.NRI ANZ (Philippines) is that partner for countless businesses, designing, implementing, and managing digital solutions that are as personalized as they are progressive.We deliver everything from business strategy and consulting through to infrastructure and...


  • Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    Job Title: IT Service Delivery ManagerJob Summary:We are seeking an experienced IT Service Delivery Manager to lead our team in delivering high-quality IT services to our clients.Main Responsibilities:Develop and implement an IT service delivery strategy.Lead the installation of APM monitoring tool across South East Asia countries.Maintain and improve APM...


  • Manila, National Capital Region, Philippines VISEO ASIA Full time

    VISEO ASIA Manila, National Capital Region, PhilippinesService Delivery ManagerThe Service Delivery Manager will lead our delivery center in Manila. Manage teams, manage relationships with customers and stakeholders, prioritize objectives, and implement strategies to achieve company initiatives as part of the leadership team.Responsibilities:Oversee...


  • Manila, National Capital Region, Philippines First Focus Information Technology, Inc. Full time

    Company OverviewFirst Focus Information Technology, Inc. is a leading Managed Service Provider (MSP) in Australia and New Zealand, with a team of over 300 technical professionals across offices in the Philippines. Our commitment to providing exceptional IT services has earned us recognition as the best MSP in Australia for 7 consecutive years.We are seeking...


  • Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

    Job DescriptionWe are seeking a highly skilled and experienced Service Delivery Manager to lead our IT Service Desk team.Responsibilities:Manage the day-to-day activities of the IT Service Desk team, ensuring high-quality service delivery and customer satisfaction.Develop and implement strategies to improve service levels, reduce downtime, and increase...


  • Manila, National Capital Region, Philippines The SM Store (SM Mart Inc.) Full time

    Key ResponsibilitiesManage Customer Interaction: Ensure that customers receive prompt and courteous assistance from our team members.Enforce Customer Service Procedures: Effectively implement the customer service procedures and policies of The SM Store to maintain high standards of service delivery.Monitor Sales Achievement: Oversee the Gift Delivery Service...


  • Manila, National Capital Region, Philippines Jollibee Group Full time

    We are seeking a skilled and motivated Service Delivery Manager to oversee the Managed Service Operations for our data platform. This individual will be responsible for managing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and client satisfaction. The role involves managing...


  • Manila, National Capital Region, Philippines STRATPOINT GLOBAL OUTSOURCING INC. Full time

    **About Us**We are Stratpoint Global Outsourcing Inc., a trusted technology leader in the Philippines.We specialize in Agile Software Development, Quality Assurance, Cloud Consulting and Managed Services, Data Engineering and Analytics, and Artificial Intelligence and Machine Learning.Our C.A.R.E. values are at the heart of everything we do:nourish...


  • Manila, National Capital Region, Philippines Bank of the Philippine Islands Full time

    **Role Summary:**The Senior Service Delivery Manager will be responsible for managing the delivery of high-quality IT infrastructure services to meet the business requirements of the Bank of the Philippine Islands.**Key Responsibilities:Service Delivery Strategy: Develop and implement a service delivery strategy that aligns with the business objectives and...


  • Manila, National Capital Region, Philippines AXA Philippines Full time

    Job OverviewWe are seeking a highly skilled IT Service Delivery Manager to lead our End User Computing team in AXA Philippines.Key Responsibilities:Manage the delivery of high-quality IT services to end users, ensuring seamless experiences and minimal disruptions.Lead the EUC team, providing guidance, support, and resources to achieve business...


  • Manila, National Capital Region, Philippines YONDU INC. Full time

    About The PositionWe are seeking a highly skilled IT Leadership and Management Professional to join our team at YONDU INC.As an IT Leadership and Management Professional, you'll be responsible for leading a team of service delivery professionals, providing technical guidance and expertise to drive exceptional results.Key responsibilities include overseeing...


  • Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    QUALIFICATIONSCollege or University Graduate of any course.ITIL / Agile (Any) Certified.Hands-on experience with software developmentExcellent communication skillsProblem-solving aptitudeExperience in leading a team and stakeholder management.PMP / Prince 2 Certified / MBATechnology or Practice Advocate (Gen AI, RPA, Delivery Excellence, Data Analytics,...


  • Manila, National Capital Region, Philippines Oracle Full time

    Take your IT career to the next level as an IT Service Delivery Manager. You will lead the delivery of high-quality IT services and inspire customer loyalty by working closely with clients to understand their needs and develop tailored solutions using Oracle PPM.About the RoleAs a Senior Consultant, you will be responsible for delivering ERP projects focused...


  • Manila, National Capital Region, Philippines Jollibee Group Full time

    We are seeking a skilled and motivated professional to lead our Managed Service Operations for the data platform. As Service Delivery and Support Manager, you will be responsible for managing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and client satisfaction.Main...


  • Manila, National Capital Region, Philippines STRATPOINT GLOBAL OUTSOURCING INC. Full time

    Company OverviewWe are a trusted technology leader in modern outsourcing, providing agile software development, quality assurance, cloud consulting and managed services, data engineering and analytics, and artificial intelligence and machine learning.We use technology to enrich experiences, empower businesses, and uplift communities. Our C.A.R.E. values...


  • Manila, National Capital Region, Philippines Iron Mountain Full time

    About the Role:We are seeking an experienced Global Service Delivery Manager to join our team at Iron Mountain. As a Global Service Delivery Manager, you will be responsible for ensuring the continuity of our global services, managing the lifecycle of applications, and collaborating with development teams to ensure that new releases are stable and do not...

  • Delivery Lead

    12 hours ago


    Manila, National Capital Region, Philippines Questronix Corporation Full time

    Key ResponsibilitiesClient Relationship Management: Build and maintain strong relationships with clients, acting as the primary point of contact for service-related inquiries and concerns.Service Level Agreement (SLA) Management: Monitor adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...


  • Manila, National Capital Region, Philippines Ascendion Full time

    About the roleAscendion is seeking an experienced IT Service Delivery Lead to join our dynamic team in Ortigas, Pasig City, Metro Manila. As the IT Service Delivery Lead, you will play a pivotal role in ensuring the seamless and efficient delivery of IT services to our valued clients. This is a full-time position offering opportunities for growth and...