IT Service Delivery Lead

We are looking for a dedicated Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring that our services are delivered to the highest standards of quality and excellence.The ideal candidate will have experience in service delivery management, with a proven track record of driving business growth and...

**Job Overview:**Ceva IT Shared Service is seeking a highly skilled Transition Project Lead to join our team.About the Role:This role requires a seasoned professional with experience in international logistics and business process outsourcing. The successful candidate will lead multicultural project teams in delivering transition projects, utilizing agile...

About UsNezda Technologies, Inc. is a cutting-edge technology firm dedicated to delivering exceptional services.Job OverviewWe are seeking a highly skilled Service Delivery Lead to join our team. This role will be responsible for overseeing the delivery of projects and ensuring seamless collaboration between teams.Key ResponsibilitiesCapability...

The Service Delivery Lead is responsible for overseeing the end-to-end planning, metrics review, and root cause analysis of our collection process. This includes managing a team of professionals, driving change, and improving operational efficiency.About the RoleThis is a mid-senior level position that requires strong leadership skills, excellent...

At Ascendion, we are seeking a highly skilled and experienced IT Service Delivery Lead to join our team. In this role, you will be responsible for overseeing the delivery of complex IT projects, ensuring that they are completed on time, within budget, and to the highest quality standards.The ideal candidate will have a strong background in IT project...

This role demands a technically proficient leader with a solid understanding of digital service environments and incident management tools. The ideal candidate will possess demonstrated experience leading teams, exhibiting strong leadership and management skills to effectively motivate and guide them through complex incident resolution processes. Exceptional...

We are seeking a highly skilled IT Service Transition Manager to join our team at Collabera Digital. This role involves leading digital transformation projects in the healthcare sector, focusing on smooth service transitions and minimal disruption to our clients.The successful candidate will possess in-depth knowledge of the ITIL framework, particularly...

Job Title: IT Service Delivery ManagerJob Summary:We are seeking an experienced IT Service Delivery Manager to lead our team in delivering high-quality IT services to our clients.Main Responsibilities:Develop and implement an IT service delivery strategy.Lead the installation of APM monitoring tool across South East Asia countries.Maintain and improve APM...

Fujitsu Philippines Global Delivery Center is a dynamic and innovative company that is always looking for talented individuals to join our team. As a Data Processor, you will have the opportunity to work on a range of exciting projects and develop your skills and expertise.About Us:Fujitsu Philippines Global Delivery Center is a subsidiary of Fujitsu Limited...

We're looking for an experienced Operations Manager to join our team at NRI ANZ (Philippines).As an Operations Manager, you will be responsible for coordinating the effective delivery of NRI's contracted services to clients. This includes working closely with Service Delivery Managers to ensure service level targets are met, preparing operational reports,...

Job Description:We are seeking a highly skilled Lead Service Delivery Expert to join our team. The successful candidate will be responsible for driving Customer Experience excellence by analyzing cross-company CX data, reviewing customer feedback, and performing DSAT analysis to identify areas for improvement.Main Responsibilities:Analyze CX data to identify...

Company OverviewFirst Focus Information Technology, Inc. is a leading Managed Service Provider (MSP) in Australia and New Zealand, with a team of over 300 technical professionals across offices in the Philippines. Our commitment to providing exceptional IT services has earned us recognition as the best MSP in Australia for 7 consecutive years.We are seeking...

Company Overview:AIA Philippines is a leading insurance provider in the country, offering a range of services to cater to diverse customer needs.We are seeking an experienced IT Service Delivery Manager to oversee the delivery of our IT services, ensuring high-quality support to our customers and stakeholders.

Job DescriptionThe Service Delivery Optimization Lead will be responsible for analyzing incident and problem trends to propose and implement process improvements that will reduce future incidents and enhance service stability. This is an exciting opportunity for an experienced professional to join our team and contribute to the success of Okada Manila.Key...

We are seeking a Service Excellence Director to lead our team in delivering exceptional service to our clients.The ideal candidate will have a strong background in service management and experience in coaching and leading teams.Key Responsibilities:Develop and implement service strategies to improve customer satisfaction and loyalty.Coach and mentor Service...

Job SummaryWe are seeking an experienced Business Services Lead to join our team at Eastwest Ageas Insurance. The successful candidate will be responsible for managing a team of professionals responsible for implementing business services, including procurement, vendor accreditation, contract management, and inventory management.Key Responsibilities:Develop...

Ceva IT Shared Service Overview:We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.Job Summary:We seek a skilled Transition Project Lead to manage the delivery of transition projects, ensuring timely completion, quality, and customer satisfaction.

Job SummaryeClerx is seeking an experienced Account Delivery Lead to manage key customer accounts and ensure quality and efficient delivery for projects undertaken through effective coordination with clients and service delivery teams.Key ResponsibilitiesReview and amend Service Level Agreements (SLAs) and ensure processes are compliant with the terms of the...

Key ResponsibilitiesManage Customer Interaction: Ensure that customers receive prompt and courteous assistance from our team members.Enforce Customer Service Procedures: Effectively implement the customer service procedures and policies of The SM Store to maintain high standards of service delivery.Monitor Sales Achievement: Oversee the Gift Delivery Service...

Job OverviewThe Service Delivery Manager will be responsible for leading the service desk team in delivering high-quality customer service. This role requires excellent communication and leadership skills, with a focus on ensuring timely resolution of customer issues.