Client Service Delivery Specialist

7 days ago


Manila, National Capital Region, Philippines Canon Australia Full time
About Us

As a market leader in Business Process Optimisation and IT services, we help organisations achieve greater growth.

We work collaboratively with customers to deliver bespoke solutions that meet and exceed their business needs.

We're trusted by industry leaders due to our dedicated customer focus and agile approaches.

About the Job

This role is an excellent opportunity to join our team and contribute to delivering exceptional service to our customers.

Job Description

  1. Provide support to Client Service Managers and Service Delivery Teams in delivering outstanding customer service.
  2. Work closely with relevant Canon departments to ensure seamless processes and accurate data.
  3. Assist with the preparation of monthly customer performance reporting.
  4. Handle onsite escalations, vendor requests, and queries.
  5. Raise invoices for labour costs in Canon systems and manage through to payment.

Key Qualifications

  • Minimum of 2 years relevant professional experience.
  • Tertiary qualifications in Business Management or equivalent.
  • Excellent verbal communication and written communication skills.


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