Client Service Delivery Director

4 days ago


Manila, National Capital Region, Philippines Together Light Incorporated Full time

About Together Light Incorporated:

We provide immigration consultations and assistance to clients seeking to relocate to the Philippines and the United States. Our remote sales and marketing team generates over 100 new paid clients per month, ensuring our clients receive expert assistance in preparing their immigration petitions.

We have grown steadily in both revenue and team size over the past decade, thanks to our commitment to transparency, accountability, and continuous learning.

Job Description

The Service Delivery Manager will be responsible for managing multiple client cases effectively, communicating with visa agents and their team leads, and ensuring quality service delivery.

Key Skills and Qualifications

  • 5+ years of experience in service delivery
  • Bachelors or Masters in business administration or management
  • Strong planning and organizational skills
  • Customer/client focus with a dedication to delivering the best outcomes

Additional Requirements

  • Ability to work across different time zones as needed to collaborate with team members globally
  • Comfortable using time management and time-tracking software to log work efficiently


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