IT Service Delivery Manager
7 days ago
Take your IT career to the next level as an IT Service Delivery Manager. You will lead the delivery of high-quality IT services and inspire customer loyalty by working closely with clients to understand their needs and develop tailored solutions using Oracle PPM.
About the RoleAs a Senior Consultant, you will be responsible for delivering ERP projects focused on Oracle PPM, using our own methodologies to transform clients' businesses. You will also participate in design discussions with clients, lead design and process discussions.
- Use our own methodologies to transform clients' businesses.
- Be available to travel to client sites potentially internationally.
You have that rare combination—a sharp technical brain and a head for business. We also look for:
- Ability to perform in a Workstream, organizing, mentoring, and providing quality assurance on deliverables.
- Responsible for the creation of quality solution documentation, including functional specifications referencing Oracle Consulting Methodologies.
- Strong meeting facilitation/presentation skills.
- Strong client relationship skills.
Oracle Global Service Center (GSC) is a unit within Oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services.
-
Project Manager
3 days ago
Manila, National Capital Region, Philippines CEVA IT SHARED SERVICE Full timeResponsibilities:Contribute to the continual evolution of the GBS transition methodology through process and tool development.Lead multicultural and multifunctional project teams in delivering transition projects. Teams will be virtual in nature therefore requiring agile and adaptive project management skills.Ensure compliance with project schedules:...
-
IT Service Delivery Manager
1 day ago
Manila, National Capital Region, Philippines QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH Full timeService Delivery Manager Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team. In this role, you will be responsible for managing the delivery of IT services to internal customers.Main ResponsibilitiesManage the delivery of IT services to internal customers, ensuring high levels of satisfaction and quality.Develop and...
-
IT Service Delivery Manager
6 days ago
Manila, National Capital Region, Philippines Jocson College Inc. Full timeJob RequirementsJocson College Inc. is seeking a highly skilled IT Service Delivery Manager to join our team. As an IT Service Delivery Manager, you will be responsible for managing the delivery of technical services to internal and external customers.The ideal candidate will have excellent leadership and management skills, with the ability to motivate and...
-
Service Delivery Manager
7 days ago
Manila, National Capital Region, Philippines NRI ANZ (Philippines) Full timeTransformative digital solutions take more than IT expertise. They take a partner you can count on.NRI ANZ (Philippines) is that partner for countless businesses, designing, implementing, and managing digital solutions that are as personalized as they are progressive.We deliver everything from business strategy and consulting through to infrastructure and...
-
Service Delivery Manager
2 days ago
Manila, National Capital Region, Philippines Nezda Global Full timeDirect message the job poster from Nezda GlobalFocused on Building Diverse and Inclusive WorkforcesJob Title: Service Delivery ManagerKey Responsibilities:Oversee end-to-end service delivery, ensuring client satisfaction and service quality.Lead and mentor the service delivery team.Manage stakeholder relationships and expectations.Drive continuous...
-
Service Delivery Manager
7 days ago
Manila, National Capital Region, Philippines VISEO ASIA Full timeVISEO ASIA Manila, National Capital Region, PhilippinesService Delivery ManagerThe Service Delivery Manager will lead our delivery center in Manila. Manage teams, manage relationships with customers and stakeholders, prioritize objectives, and implement strategies to achieve company initiatives as part of the leadership team.Responsibilities:Oversee...
-
IT Service Delivery Manager
2 days ago
Manila, National Capital Region, Philippines Blaseek Full timeWe are looking for an experienced IT Service Delivery Manager to lead and implement ITIL-based processes across the IT organization. This role requires end-to-end ITIL implementation experience and a strategic mindset to optimize IT service delivery, governance, and continuous improvement. The ideal candidate should have a second-level ITIL certification...
-
Service Delivery Manager
3 days ago
Manila, National Capital Region, Philippines Hemmersbach GmbH & Co. KG Full timeAs a Service Delivery Manager, you will be responsible for managing our team of Field Engineers and ensuring the successful delivery of services to our clients.Contact us directly if you have any questions about this open job position.Responsibilities:Have primary responsibility for implementing requirements of the customer contract, defining, planning,...
-
Service Delivery Manager
2 days ago
Manila, National Capital Region, Philippines VISEO Full timeThanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.As a Service Delivery Manager, you will be responsible for overseeing the delivery of IT services that support our retail operations. You will leverage ITIL best practices to ensure that services are delivered efficiently and...
-
IT Service Delivery Manager
2 days ago
Manila, National Capital Region, Philippines AIA Philippines Full timeJob DescriptionThe Service Delivery Manager will oversee the delivery of IT services for in-scope applications used in AIA Philippines' operations.Key Responsibilities:Monitor and manage team performanceManage business unit escalations and ensure production environments are running normallyMonitor production issues and address them in a timely mannerMitigate...
-
Service Delivery Manager
7 days ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeJob DescriptionWe are seeking a highly skilled and experienced Service Delivery Manager to lead our IT Service Desk team.Responsibilities:Manage the day-to-day activities of the IT Service Desk team, ensuring high-quality service delivery and customer satisfaction.Develop and implement strategies to improve service levels, reduce downtime, and increase...
-
Service Delivery Manager
1 week ago
Manila, National Capital Region, Philippines Jollibee Group Full timeWe are seeking a skilled and motivated Service Delivery Manager to oversee the Managed Service Operations for our data platform. This individual will be responsible for managing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and client satisfaction. The role involves managing...
-
Service Delivery Manager
3 days ago
Manila, National Capital Region, Philippines AIA Philippines Full timeThe service delivery manager will be responsible for overseeing the delivery of IT services for the in-scope applications that are being used in AIA PH's operations.Roles and Responsibilities:Monitor and manage team's performanceManage BU's escalations and ensure all production environments are up and running normallyMonitor production issues and ensure all...
-
Service Delivery Manager
7 days ago
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeQUALIFICATIONSCollege or University Graduate of any course.ITIL / Agile (Any) Certified.Hands-on experience with software developmentExcellent communication skillsProblem-solving aptitudeExperience in leading a team and stakeholder management.PMP / Prince 2 Certified / MBATechnology or Practice Advocate (Gen AI, RPA, Delivery Excellence, Data Analytics,...
-
Service Delivery Manager
1 day ago
Manila, National Capital Region, Philippines Best Reliable Resources PH Full timeJob DescriptionAs the ideal candidate for this role, you will be responsible for ensuring strong customer service levels align with Company objectives. You will support the customer service team in resolving escalated issues or complaints and collaborate effectively with supply chain, sales, and other teams to ensure prompt and accurate order processing and...
-
Service Delivery Manager
3 days ago
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeJOB ROLE AND RESPONSIBILITIES:Participates in capability presentations, requirements gathering, and proposal preparations for any RF I / RFP / RFQs.Develops required KPIs of project and/or resources and ensures that those KPIs are consistently met and reported to the client.Owns coordination of technical activities with own engineering teams and client...
-
Technology Service Delivery Manager
2 days ago
Manila, National Capital Region, Philippines Manpower Philippines Full timeWe are seeking a seasoned Technology Service Delivery Manager to join our team at Manpower Philippines. As a key member of our Technology & Operations group, you will play a critical role in ensuring the delivery of high-quality technology services to our clients.About the Role:This is an exciting opportunity to lead a team of professionals, driving business...
-
Service Delivery Manager
2 days ago
Manila, National Capital Region, Philippines Sutherland Full timeCompany DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Service Delivery Manager who will establish and create strategies that will enhance processes and boost...
-
Service Delivery Manager
20 hours ago
Manila, National Capital Region, Philippines Sutherland Global Full timeCompany Description:At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Service Delivery Manager who will establish and create strategies that will enhance processes and boost...
-
HR Service Delivery Associate
3 days ago
Manila, National Capital Region, Philippines BIPO Service Philippines Inc. Full timeThe HR Service Delivery Associate - PAYROLL position involves managing small to large HR projects.This position requires significant attention to detail and the ability to manage multiple tasks with geographicallyseparated teams.Responsibilities:Assist and perform end-to-end global mobility activities and lead projects in compliance with established...