Technical Support Professional

1 month ago


Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time
Unlock Career Growth with Manpower Core Group Inc.

We are seeking a highly skilled Technical Support Professional - Application Engineer to join our team in Eastwood, QC. As a key member of our Technical Support Team, you will be responsible for providing production support, diagnosing system issues, and driving incident resolution with a proactive approach focused on prevention.

About the Role:

  • Serve as a Systems/Technical Support Analyst within the Technical Support Team
  • Diagnose and resolve system issues, analyze system performance and availability
  • Drive incident resolution with a proactive approach focused on prevention
  • Take charge of production monitoring and control
  • Support UAT Testing and troubleshoot customer-facing issues
  • Answer, troubleshoot, and resolve various technical issues escalated through the ticketing system
  • Contribute to the knowledge base and develop training programs on support-related tools and processes
  • Collaborate with SMEs to improve technical documentation
  • Provide technical support and training to end-users on system use
  • Enhance internal processes and participate in on-call coverage

About You:

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (relevant experience may substitute for a degree)
  • 4+ years of relevant work experience in Technical and/or Application Support with strong knowledge of API monitoring and troubleshooting
  • Mid-level to advanced experience with databases, SQL, and APIs, including ability to create queries, troubleshoot JSON, REACT, and REST APIs
  • Proficiency in Python and PostgreSQL
  • Knowledge of networking architectures and protocols
  • Experience working with AWS Services such as CloudWatch

Benefits:

  • Competitive salary range: $85,000 - $110,000 per year
  • A comprehensive benefits package including healthcare coverage, paid time-off, group life insurance, and performance bonuses
  • Flexible work arrangements and career growth opportunities

Why Choose Us:

We offer a collaborative and inclusive work environment, a positive company culture, and a chance to make a meaningful impact in your career. If you are passionate about technology and dedicated to delivering exceptional support, we encourage you to apply for this exciting opportunity.



  • Quezon City, National Capital Region, Philippines Neksjob Full time

    We are seeking a highly skilled and customer-focused Technical Expert Support Professional at Neksjob to provide top-notch technical support to our premium clients.The successful candidate will be responsible for delivering exceptional technical assistance via phone, email, and chat, addressing complex inquiries and issues promptly.Key...


  • Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Intelligent Technical Solutions (ITS) is a dynamic and growing company seeking an experienced Technician I to join our team. As a remote IT support specialist, you will play a critical role in providing top-notch technical assistance to our clients.Job Description:This full-time position requires a collaborative problem-solver with excellent customer service...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    Job OverviewWe are seeking a highly skilled Technical Support Professional to join our team at Nityo Infotech. This is a hybrid role, requiring 3 days of on-site work at the UP Technohub in Quezon City, with the remaining days worked remotely.Key Responsibilities:The successful candidate will be responsible for providing top-notch technical support to...


  • Mandaluyong City, National Capital Region, Philippines Industrial Support Full time

    **Job Summary**We are seeking a highly skilled Sales Engineer to join our team at Industrial Support. The ideal candidate will have a strong background in sales and technical experience in identifying and securing new clients while maintaining relationships with existing ones.**Key Responsibilities:**Identify and secure new clientsMaintain relationships with...


  • Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    We are seeking an experienced Technical Support Specialist to join our team at Intelligent Technical Solutions (ITS). As an IT Solutions Expert, you will play a critical role in providing exceptional technical support to our clients. Your expertise will be pivotal in resolving complex technical issues, ensuring seamless IT operations, and maintaining the...


  • Makati City, National Capital Region, Philippines Industrial Support Full time

    Job Title: IT and Graphics Professional for Industrial Support in MakatiJob Summary:Industrial Support is seeking an IT and Graphics Professional to join our team in Makati. The successful candidate will be responsible for managing client accounts, handling data encoding, and providing IT and graphics support to our clients.Responsibilities:Manage client...


  • Mandaluyong City, National Capital Region, Philippines Industrial Support Full time

    At Industrial Support, we are seeking a skilled Technical Account Manager to join our team. This role is an exciting opportunity to leverage your sales and technical expertise to drive business growth.About the RoleWe are looking for a highly motivated and results-driven individual who can identify new business opportunities, develop strong relationships...


  • Quezon City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    About Intelligent Technical SolutionsIntelligent Technical Solutions (ITS) is a leading provider of technical support services, committed to delivering exceptional quality and customer satisfaction.


  • Makati City, National Capital Region, Philippines Industrial Support Full time

    About Industrial SupportWe are a leading provider of industrial solutions, and we are seeking a highly skilled Business Development Professional to join our team.Job OverviewThis is an exciting opportunity for a customer-focused individual to drive business growth and develop strong relationships with our clients. The successful candidate will be responsible...


  • Quezon City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Job OverviewAs a Technical Billing Specialist at Intelligent Technical Solutions, you will play a vital role in supporting the organization's purchasing and client billing processes. Your primary responsibility will be to ensure that all invoices are accurately generated, reviewed, and sent to clients on time.Key ResponsibilitiesInvoice Preparation: Prepare...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a skilled Application Support Professional to join our team at Nityo Infotech. In this role, you will be responsible for providing technical support and troubleshooting services for our application systems.To succeed in this position, you should have a minimum of 1 year experience supporting application systems. Additionally, you should have...


  • Quezon City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Job Overview =========================== At Intelligent Technical Solutions (ITS), we seek a skilled Technical Onboarding Specialist to join our team. This role is a fantastic opportunity to work with cutting-edge technology solutions and deliver exceptional onboarding experiences to our clients. **About the Role** ----------------- As a Technical...


  • Quezon City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    About Intelligent Technical Solutions (ITS)At ITS, we strive to deliver exceptional onboarding experiences for our clients, ensuring seamless transitions and empowering them with the knowledge to maximize the benefits of our technology solutions. As a Client Transitions Project Engineer, you will play a crucial role in achieving this mission.**Salary:** Our...


  • Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Neksjob Corporation Job DescriptionJob Title: Customer Service RepresentativeCompany Overview:Neksjob Corporation is a leading provider of innovative solutions, focusing on customer satisfaction and support.We are committed to delivering exceptional service, ensuring our customers have a positive experience when interacting with our team.Salary...


  • Quezon City, National Capital Region, Philippines Industrial Support Full time

    At Industrial Support, we are looking for highly skilled Enterprise Integration Professionals to join our team. We offer a competitive salary package to the right candidate.About the RoleThis is a challenging opportunity for experienced professionals who have a strong background in developing enterprise class integrations between on-premises and cloud...


  • Quezon City, National Capital Region, Philippines Gratitude Philippines Full time

    **Job Title:** Technical Support ExpertWe are seeking a highly skilled Technical Support Expert to join our team at Gratitude Philippines. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients.**About Us:**Gratitude Philippines is a leading provider of BPO services, dedicated to delivering...


  • Quezon City, National Capital Region, Philippines ZENSHIN SYSTEMS CORPORATION Full time

    We are seeking a highly skilled and motivated Technical Support Specialist to join our team at ZENSHIN SYSTEMS CORPORATION.About the RoleThe successful candidate will provide exceptional technical support to our clients, ensuring their issues are resolved promptly and efficiently.Key ResponsibilitiesProvide first-level technical support via phone, email, or...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a skilled Technical Support Specialist to join our team at Nityo Infotech. Based in Quezon City, this role offers the opportunity to work from home and enjoy a shifting schedule.As a Technical Support Specialist, you will be responsible for providing top-notch IT support to our clients. Your experience in voice call management, ticketing...


  • Quezon City, National Capital Region, Philippines ROBINSONS DEPARTMENT STORE Full time

    We are looking for an IT Specialist to join our team at Robinsons Department Store. This role is ideal for individuals who enjoy working with technology and providing assistance to users.Job DescriptionIn this position, you will be responsible for providing technical support to store and head office users in regards to IT equipment and software setup,...


  • Quezon City, National Capital Region, Philippines ETeam Workforce Private Corporation Full time

    About ETeam Workforce Private CorporationWe are a reputable company seeking highly skilled IT professionals to join our team.Salary InformationThe estimated salary for this position is around 45,000 PHP per month, considering the location and industry standards in Libis, Quezon City.Job DescriptionAs an IT Technical Support Specialist at ETeam Workforce...