Customer Service Professional with Technical Support

5 days ago


Quezon City, National Capital Region, Philippines Neksjob Corporation Full time
Neksjob Corporation Job Description

Job Title: Customer Service Representative

Company Overview:

Neksjob Corporation is a leading provider of innovative solutions, focusing on customer satisfaction and support.

We are committed to delivering exceptional service, ensuring our customers have a positive experience when interacting with our team.

Salary Information:

The estimated annual salary for this position ranges from $40,000 to $60,000, depending on location and qualifications.

Job Responsibilities:

Customer Service: Handle concerns and complaints regarding goods and services in a professional and courteous manner.

Technical Support: Provide guidance and assistance to customers regarding products and services.

Additional Responsibilities:

  • Assist consumers with returns, upgrades, and purchases.
  • Respond to customer inquiries via phone, email, or chat.
  • Foster strong relationships with customers to ensure loyalty and retention.
Required Skills and Qualifications:

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment.
  • Basic computer knowledge and proficiency in Microsoft Office.
Benefits:

Neksjob Corporation offers a competitive benefits package, including:

  • A comprehensive health insurance plan.
  • A 401(k) retirement savings plan with company match.
  • Paid time off and holidays.


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