Technical Support Specialist

1 month ago


Quezon City, National Capital Region, Philippines ZENSHIN SYSTEMS CORPORATION Full time

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at ZENSHIN SYSTEMS CORPORATION.

About the Role

The successful candidate will provide exceptional technical support to our clients, ensuring their issues are resolved promptly and efficiently.

Key Responsibilities
  • Provide first-level technical support via phone, email, or chat
  • Troubleshoot complex technical issues using advanced problem-solving skills
  • Collaborate with internal teams to resolve issues and improve processes
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, or related field
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office applications
  • Able to work independently and as part of a team
Benefits
  • Competitive salary: $45,000 - $60,000 per annum
  • Ongoing training and professional development opportunities
  • A supportive and collaborative work environment

Please note that this is a full-time position requiring onsite work arrangement. The ideal candidate will be proficient in MS Offices and have good communication skills.



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