Technical Support Professional

1 week ago


Quezon City, National Capital Region, Philippines Nityo Infotech Full time
Job Overview
We are seeking a highly skilled Technical Support Professional to join our team at Nityo Infotech. This is a hybrid role, requiring 3 days of on-site work at the UP Technohub in Quezon City, with the remaining days worked remotely.

Key Responsibilities:
The successful candidate will be responsible for providing top-notch technical support to clients, resolving a wide range of issues related to billing, accounts, and technical concerns. They will also be required to troubleshoot and diagnose client IT environments to identify solutions that minimize business impact and enhance client satisfaction.

Required Skills and Qualifications:
To be considered for this role, candidates must have a Bachelor's Degree and at least 6 months to 1 year of relevant working experience. They should possess strong analytical skills, with the ability to lead problem resolution processes. The ideal candidate will also have expertise in troubleshooting and diagnosing client IT environments, as well as experience deploying solutions or workarounds for complex issues affecting business operations.

Benefits:
As a Technical Support Professional at Nityo Infotech, you can expect a competitive salary of up to PHP 25,000 gross per month, commensurate with your level of experience. You will also have the opportunity to work with a dynamic team, collaborate with development, services, and support teams, and drive issue resolution and improve client outcomes. Additionally, you will be provided with opportunities for growth and development within the company.

Estimated Salary: PHP 25,000 gross per month
We are an equal opportunities employer and welcome applications from qualified candidates who share our commitment to delivering exceptional client experiences.

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