IT Technical Support Specialist
2 days ago
We are a reputable company seeking highly skilled IT professionals to join our team.
Salary InformationThe estimated salary for this position is around 45,000 PHP per month, considering the location and industry standards in Libis, Quezon City.
Job DescriptionAs an IT Technical Support Specialist at ETeam Workforce Private Corporation, you will be responsible for remotely assisting users with various technical issues. Your tasks will include troubleshooting desktop, server, printer, and other connected device problems, documenting all work performed through a support ticketing system, and effectively tracking and routing incidents to the appropriate teams within our IT department.
You will need to possess excellent knowledge of Microsoft 0365, Active Directory, and Exchange, as well as experience in Level 2 IT Support.
Required Skills and QualificationsTo succeed in this role, you must have a College Graduate/Bachelor's Degree, at least 1-3 years of experience in Technical Support, and be willing to work onsite in Libis, Quezon City. Strong problem-solving skills, attention to detail, and effective communication abilities are essential for this position.
Your ability to document your work efficiently and manage multiple tickets simultaneously will also be crucial to your success in this role.
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