Technical Support Associate

7 hours ago


Makati City, National Capital Region, Philippines J-K Network Services Full time

**Job Overview**

J-K Network Services is an IT Company established in the Philippines with a rich history of identifying and controlling potential risks.

We look for what might cause issues in an organization, process, operations, technology, etc., to ensure our clients' success.

As a Customer Support Representative, you will be working closely with our team to provide exceptional service and support to our clients.

**Key Responsibilities**

Monitor market trends and ensure our tools are updated to meet our clients' evolving needs.

Assess clients' overall financial picture and develop strategic plans to mitigate losses.

Create and propose innovative solutions to complex problems.

Collaborate with superiors to address issues and provide effective solutions.

Cultivate strong relationships with clients through excellent communication and problem-solving skills.

**Requirements**

A Bachelor's Degree Holder with any office-related course or open to Undergraduates with 1-year work experience in BPO.

Experience in customer support, customer services, or related fields is highly valued.

Willingness to work in Paseo de Roxas, Makati City, and adapt to a shifting schedule is essential.

**Benefits**

Competitive salary range: Php 25,000 – Php 30,000.

Generous transportation allowance, meal allowance, rice allowance, medical allowance, and incentives for perfect attendance upon regularization.

**What We Offer**

A dynamic work environment with opportunities for growth and development.

A collaborative team that values teamwork and open communication.

Professional training and development programs to enhance your skills and knowledge.



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