Technical Support Associate

2 weeks ago


Makati City, National Capital Region, Philippines Hr1001 Full time
Job Overview

We are seeking a Technical Support Associate to join our team at the Alabang site. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

About Concentrix

We are a leading technology company that designs, builds, and runs enterprise-wide technology and solutions. Our mission is to challenge conventions and deliver outcomes unimagined by innovating solutions that go beyond WOW.

Key Responsibilities:

- Provide technical support to customers via phone, email, or chat
- Troubleshoot technical issues and resolve problems efficiently
- Collaborate with internal teams to resolve complex technical issues

Requirements:

- Senior High School graduate (old curriculum) or Senior High School graduate
- Must not be enrolled in any school
- With or without work experience

Benefits:

- Full paid communication, culture, and product-specific training
- Exclusive discounts from partner establishments
- Mental Wellness Programs
- Career development programs, specialized courses, and language classes
- HMO, life insurance, leave conversion, and many more

The estimated salary for this position is around 30,000 - 40,000 PHP per month.

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