Technical Coordinator Associate

3 days ago


Quezon City, National Capital Region, Philippines ZENSHIN SYSTEMS CORPORATION Full time

Company Overview

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Zen shin systems corporation is a leading provider of innovative solutions in the industry. We are committed to delivering exceptional results and building long-term relationships with our clients.

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Job Summary

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We are seeking a highly motivated Technical Coordinator Associate to join our team. The successful candidate will be responsible for providing exceptional client support and service delivery. This role will involve managing technical issues, coordinating service requests, and maintaining accurate records.

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About the Role

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The Technical Coordinator Associate will play a key part in ensuring that our clients receive timely and effective support. Key responsibilities will include:

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  • Receiving and processing service requests via email and ticket monitoring">
  • Providing regular updates and feedback to clients on the status of their requests">
  • Managing service tickets and ensuring timely completion of service tasks">
  • Coordinating with technical partners to validate service reports and ensure accurate data">
  • Redirecting non-service related inquiries to designated point persons">
  • Maintaining accurate records of all open and closed service requests
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Requirements

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To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment. A strong attention to detail and organizational skills are also essential.

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Salary Information

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The estimated salary for this position is between $60,000 - $80,000 per year, based on industry standards and location. This figure is subject to change and may vary depending on individual qualifications and experience.

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Benefits and Opportunities

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In addition to a competitive salary, we offer a range of benefits and opportunities for professional growth and development. These include:

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  • Ongoing training and development programs">
  • A comprehensive health and wellness package">
  • A dynamic and supportive team environment">
  • Opportunities for career advancement and professional growth


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