Global Travel Specialist

2 days ago


Manila, National Capital Region, Philippines Goway Travel Limited Full time

Goway Travel Limited is a global travel company that values inclusivity, diversity, and innovation. We are seeking a detail-oriented and customer-focused professional to join our team as a Global Travel Specialist.

We offer a competitive salary with added support incentives, paid personal days, birthdays off, ongoing training, and comprehensive health benefits. You will have the chance to grow within the company, working with diverse teams in different locations and building a rewarding career with us.

The successful candidate will be responsible for providing exceptional support to travelers before, during, and after their trips. This includes responding to inquiries, coordinating with suppliers, resolving issues, and ensuring a smooth travel experience.

You will work closely with internal teams to improve travel experiences, communicate itinerary changes, and ensure client satisfaction. We require strong customer service and problem-solving skills, excellent verbal and written communication, ability to multitask and manage priorities effectively, and proficiency in Microsoft Office and the ability to learn new systems.

In this role, you will assist travelers via phone, email, and chat, prioritize urgent matters, work with suppliers to address client requests and resolve on-tour issues, provide trip updates and follow-ups at key points before, during, and after travel, and ensure reservations and itineraries are accurate and complete.

At Goway Travel Limited, we're more than just a company – we're a close-knit family that values inclusivity, diversity, and innovation. If you're passionate about travel and innovation, we invite you to be part of our exciting journey.



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