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Global Travel Operations Manager

1 week ago

Manila, National Capital Region, Philippines GBSS Full time
Key Responsibilities:
As an Afterhours Travel Specialist at GBSS, your primary responsibilities will include:
  • Urgent Call Handling: Respond promptly to all incoming calls during assigned shifts and assist travelers with urgent booking requests.
  • Travel Booking Management: Process necessary travel changes, arrange urgent additions to bookings, and handle New Zealand outbound and inbound fare structures.
  • Profile Maintenance: Maintain consultant profiles in in-house tools, Amadeus Profiles, Profile Loader, and BMM.
  • Team Collaboration: Utilize databases and systems to manage client requests efficiently, notify the after-hours team of complex ticket reissues, and collaborate with different Orbit outlets.