Global Travel Operations Manager
3 days ago
**Job Overview**
The London Stock Exchange Group is seeking a highly skilled and experienced travel professional to join our Group Travel and Administration Team. As an Executive Global Travel and Administration Specialist, you will be responsible for delivering a high-touch executive level service to a large base of travellers, VIPs, and executive level travellers in multiple group companies across international points of sale.
**Key Responsibilities**
- Coordinate with LSEG Executives, Executive Assistants, and other suppliers to provide end-to-end business travel services, including flight scheduling, ground transportation, accommodation booking, and visa requirements guidance.
- Provide high-quality travel assistance to Group ExCo, Group Leader, and other VVIP travel requests, changes, and critical issues.
- Ensure compliance with the Global Travel & Expense Policy Guidelines to mitigate policy breaches.
- Maintain databases to support the wider team with reporting and optimize cost according to the LSEG group Expense Policy and Guidelines.
- Lead travel payments, invoice-related queries, cost, and credit card reconciliation, and daily administration duties related to travel.
- Act as a subject matter authority on travel technology for the department and support end-to-end functions on platforms such as Concur.
**Preferred Skills and Qualifications**
- Educated to degree level or equivalent.
- IATA qualified.
- 3 years' previous experience in an in-house business travel role or corporate travel agency, international airline, or international hotel group.
- Polished & professional with excellent written and spoken English interpersonal skills and experience looking after customers at all levels.
- Ability to assimilate information quickly and make effective decisions, analysis, and problem-solving skills, as well as influencing skills, accuracy, and attention to detail.
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