Global Travel Operations Manager

3 days ago


Manila, National Capital Region, Philippines LSEG (London Stock Exchange Group) Full time

**Job Overview**

The London Stock Exchange Group is seeking a highly skilled and experienced travel professional to join our Group Travel and Administration Team. As an Executive Global Travel and Administration Specialist, you will be responsible for delivering a high-touch executive level service to a large base of travellers, VIPs, and executive level travellers in multiple group companies across international points of sale.

**Key Responsibilities**

  • Coordinate with LSEG Executives, Executive Assistants, and other suppliers to provide end-to-end business travel services, including flight scheduling, ground transportation, accommodation booking, and visa requirements guidance.
  • Provide high-quality travel assistance to Group ExCo, Group Leader, and other VVIP travel requests, changes, and critical issues.
  • Ensure compliance with the Global Travel & Expense Policy Guidelines to mitigate policy breaches.
  • Maintain databases to support the wider team with reporting and optimize cost according to the LSEG group Expense Policy and Guidelines.
  • Lead travel payments, invoice-related queries, cost, and credit card reconciliation, and daily administration duties related to travel.
  • Act as a subject matter authority on travel technology for the department and support end-to-end functions on platforms such as Concur.

**Preferred Skills and Qualifications**

  • Educated to degree level or equivalent.
  • IATA qualified.
  • 3 years' previous experience in an in-house business travel role or corporate travel agency, international airline, or international hotel group.
  • Polished & professional with excellent written and spoken English interpersonal skills and experience looking after customers at all levels.
  • Ability to assimilate information quickly and make effective decisions, analysis, and problem-solving skills, as well as influencing skills, accuracy, and attention to detail.


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