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Global Travel Lead

1 week ago

Manila, National Capital Region, Philippines ING Full time

Job Description

The position involves leading a team of travel specialists in managing various aspects of travel administration. This includes overseeing travel profiles, bookings, expense claims, payment flows, and other travel-related tasks.

Main Responsibilities:

  1. Team Leadership and Management
    • Lead a team of travel specialists to meet performance targets and service levels.
  2. Operational Planning and Management
    • Plan and manage various aspects of travel administration including travel profiles, bookings, expense claims, payment flows, and more.
  3. Customer Service
    • Ensure timely and accurate delivery of travel-related services to customers.
  4. Reporting and Analysis
    • Track and report on service performance using key performance indicators and metrics.