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Customer Support Expert

1 month ago


San Mateo, Calabarzon, Philippines Innovate Strategic Resource Marketing Inc. Full time

We are seeking a highly skilled Customer Service Representative to join our team at Innovate Strategic Resource Marketing Inc. This is a full-time position with a competitive salary and benefits package.

Salary: Php 19,000.00 - Php 29,000.00 per month

About the Role

This role involves providing exceptional customer service and support to clients across various channels. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of customer needs.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Collaborate with internal teams to resolve customer issues
Requirements
  • Senior High School graduate (old or new curriculum)
  • Computer literate with proficiency in Microsoft Office
  • Excellent interpersonal and communication skills
  • Ability to work in a hybrid setup with shifting and rotating schedules
Benefits
  • HMO coverage with two free dependents
  • Vacation and sick leaves
  • Life and accident insurance
  • Medical health reimbursement
  • Maternity leave with cash assistance

At Innovate Strategic Resource Marketing Inc., we offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and customer-focused individual looking for a challenging role, please apply now