Customer Service Support Specialist

1 month ago


San Fernando, Central Luzon, Philippines Work Services Full time

At Work Services, we're seeking a skilled Customer Service Support Specialist to join our team in Clark Pampanga. This full-time on-site role is an excellent opportunity for those passionate about delivering exceptional customer experiences.

About the Role

The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing top-notch service to ensure customer satisfaction. Strong interpersonal skills are essential for effective communication and building strong relationships with clients.

Responsibilities
  • Manage customer support tasks efficiently using computer literacy skills
  • Provide prompt and professional responses to customer inquiries
  • Resolve issues and concerns in a timely and satisfactory manner
  • Multitask and prioritize tasks to meet productivity goals
  • Demonstrate problem-solving skills and attention to detail
Requirements
  • At least 3 months of call center experience
  • Customer Service Representatives and Customer Support skills
  • Interpersonal Skills for effective communication
  • Computer Literacy for handling customer inquiries
  • Customer Satisfaction knowledge and experience
  • Ability to multitask and prioritize tasks efficiently
  • Strong problem-solving skills and attention to detail
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range: ₱25,000 - ₱35,000 per month (dependent on qualifications and experience)
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities

Apply now and take the first step towards a rewarding career with Work Services



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