Customer Support Specialist

7 days ago


San Juan, National Capital Region, Philippines Certeza Infosys, Corp Full time
Job Title: Customer Support Specialist

Certificate Requirements and Salary for Certeza Infosys, Corp Admin Assistant Role in Manila, Philippines:

We are currently seeking a highly skilled and detail-oriented Customer Support Specialist to join our team at Certeza Infosys, Corp. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving issues efficiently, and ensuring overall customer satisfaction.

Estimated Salary Range: PHP 25,000 - PHP 40,000 per month (dependent on experience)

About the Job:

As a Customer Support Specialist, your primary responsibility will be to handle customer inquiries, resolve technical issues, and provide product information via phone, email, or chat. You will work closely with our sales team to ensure seamless handoffs and meet customer needs.

You will have access to industry-leading tools and training programs to help you excel in this role. If you are passionate about delivering outstanding customer experiences and thrive in a fast-paced environment, we encourage you to apply

Requirements and Qualifications:

* Bachelor's degree in Computer Science, Information Technology, Business Administration, or related fields
* At least 1-2 years of experience in customer-facing roles, preferably in the IT industry
* Excellent communication and problem-solving skills
* Ability to multitask, prioritize tasks, and meet deadlines

Benefits:

* Competitive salary range based on experience
* Opportunities for growth and professional development
* Collaborative and dynamic work environment

How to Apply:

Ready to take your career to the next level? Please submit your updated resume, including your name, address, phone number, email, education, relevant work experience, and any certifications you may have.

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