Email Support Expert

2 weeks ago


San Fernando, Central Luzon, Philippines Neksjob Full time

We are seeking an experienced Email Support Specialist to join Neksjob in a challenging role that requires strong communication and problem-solving skills. As a key member of our support team, you will play a vital part in ensuring customer satisfaction by providing timely and effective support via email.

Key Responsibilities:
  • Responding to Customer Inquiries: Address customer questions and concerns through email in a clear and professional manner, using your excellent communication skills to resolve issues efficiently.
  • Troubleshooting Issues: Identify and resolve customer problems related to products or services, offering solutions or escalating as needed to ensure customer satisfaction.
  • Documenting Interactions: Accurately log customer interactions and feedback in the support database to track issues and improve service.
  • Maintaining Product Knowledge: Stay up-to-date on our products, services, and policies to provide accurate information to customers.
  • Collaborating with Teams: Work closely with other departments to ensure complex issues are resolved effectively and efficiently.
  • Promoting Customer Satisfaction: Strive to exceed customer expectations and enhance their experience with our brand.

To succeed in this role, you should have:

  • Excellent Communication Skills: Good written and verbal communication skills to effectively interact with customers.
  • Basic Computer Navigation Skills: Proficiency in basic computer applications and software used for customer support.
  • High School Diploma or Equivalent: A minimum of senior high school education or two years of college education.

Neksjob offers a competitive salary and benefits package, including:

  • Estimated Salary: $45,000 - $55,000 per annum.


  • San Fernando, Central Luzon, Philippines Neksjob Full time

    About NeksjobNeksjob is a dynamic and innovative company committed to delivering exceptional customer experiences.Job Title: Customer Service Professional with Email Support ExperienceWe are seeking a highly skilled and dedicated Customer Service Professional to join our team as an Email Support Specialist. As a key member of our support team, you will play...


  • San Fernando, Central Luzon, Philippines Neksjob Full time

    Job SummaryNeksjob is seeking a dedicated Email Support Specialist to join our team. As an integral part of our customer support department, you will play a vital role in ensuring customer satisfaction by providing timely and effective support via email.Main Responsibilities:Email Support: Respond promptly to customer inquiries through email, addressing...


  • San Fernando, Central Luzon, Philippines LoftyHire Full time

    **Job Summary:**We are seeking a highly skilled Strategic Marketing Expert to join our team at Suddora. This role will be responsible for developing and implementing effective digital marketing strategies to drive sales and brand awareness.**About the Company:**Suddora is dedicated to empowering individuals to conquer sweat and heat by providing premium...


  • San Fernando, Central Luzon, Philippines Prime@Technology Specialists, Inc. Full time

    At Prime@Technology Specialists, Inc., we are seeking a highly skilled Manufacturing Process Expert Lead to join our team. As an experienced professional in industrial manufacturing engineering, you will be responsible for leading and coordinating cross-department teams to resolve emerging issues in the process.About the RoleThis is a full-time position that...


  • San Fernando, Central Luzon, Philippines Work Services Full time

    Job Description:At Work Services, we are seeking a highly skilled Client Support Liaison to join our team. This is a full-time on-site role for a Call Center Agent in Clark Pampanga. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service to ensure satisfaction. Computer...

  • Virtual Assistant

    2 weeks ago


    San Fernando, Central Luzon, Philippines Solid Lyndelle Manpower Services Inc. Full time

    About the RoleWe are seeking a highly skilled Virtual Assistant to provide administrative support to our clients remotely. As a key member of our team, you will be responsible for handling various tasks such as scheduling appointments, managing emails, coordinating travel arrangements, and conducting research.The ideal candidate is detail-oriented,...


  • San Fernando, Central Luzon, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job Title: Virtual AssistantJob Summary:At Solid Lyndelle Manpower Services Inc., we are seeking a highly skilled and detail-oriented Virtual Assistant to provide administrative support to our clients remotely. As a Virtual Assistant, you will be responsible for handling tasks such as scheduling appointments, managing emails, coordinating travel...


  • San Fernando, Central Luzon, Philippines RDF Feed, Livestock & Foods Inc Full time

    Job DescriptionWe are seeking a highly skilled Digital Content Strategist and Marketing Expert to join our team at RDF Feed, Livestock & Foods Inc.About the RoleThis is an exciting opportunity for a creative and analytical individual to develop and implement content strategies that drive marketing goals and enhance our online presence.Main...


  • San Fernando, Central Luzon, Philippines TPS Shared Services Inc. Full time

    TPS Shared Services Inc.Job Overview:We are seeking an experienced Senior Sales Associate to drive revenue growth. The ideal candidate will have a proven track record in sales, strong communication skills, and the ability to meet and exceed sales targets.Responsibilities:1. Develop and maintain client relationships by providing exceptional customer service...


  • San Fernando, Central Luzon, Philippines SAGASS Consulting Full time

    About SAGASS ConsultingSAGASS Consulting is a professional services company that provides expert guidance and support to organizations seeking to enhance their quality management systems.We are committed to delivering high-quality services that meet the unique needs of our clients, and we take pride in our team's expertise and passion for quality...


  • San Fernando, Central Luzon, Philippines SAGASS Consulting Full time

    Key Responsibilities:Graduate of any Business-related course with a strong foundation in business principles and practices.Proficient in Microsoft Office (Excel, Word, and PowerPoint) with the ability to create and manage complex spreadsheets, documents, and presentations.Experience in manufacturing companies is highly desirable, with a focus on production...


  • San Fernando, Central Luzon, Philippines Bubbly Studio Full time

    Key Responsibilities:Ensure seamless client interactions by greeting them warmly and professionally.Schedule appointments efficiently, allowing for smooth workflow and timely completion of tasks.Organize and upload files to cloud storage, maintaining a secure and easily accessible digital archive.Provide expert assistance during photoshoots, ensuring that...


  • San Fernando, Central Luzon, Philippines Neksjob Full time

    Job OverviewAt Neksjob, we are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service through various communication channels, including phone and email.Key Responsibilities- Answer incoming calls from customers in a timely and professional manner- Respond to...


  • San Fernando, Central Luzon, Philippines Neksjob Full time

    Key Responsibilities:Provide timely and effective email support to customers.Respond to customer inquiries in a clear and professional manner.Troubleshoot issues related to products or services.Document customer interactions and feedback in the support database.Maintain up-to-date knowledge of products, services, and policies to provide accurate information...


  • San Fernando, Central Luzon, Philippines Nityo Infotech Full time

    Nityo Infotech is currently seeking a highly skilled Appian Production Support Engineer to join our team. As an expert in the Appian platform, you will play a vital role in ensuring the smooth operation of our production environments.Key Responsibilities:Technical Expertise:Develop and maintain a deep understanding of the Appian platform, its components, and...


  • San Fernando, Central Luzon, Philippines Bubbly Studio Full time

    Job OverviewWe are seeking a highly organized and detail-oriented individual to join our team as a Photography Studio Coordinator. This role will be responsible for coordinating studio operations, managing client relationships, and ensuring seamless execution of photo shoots.About the RoleThe successful candidate will have excellent communication skills, a...


  • San Fernando, Central Luzon, Philippines JK Capital Finance, Inc. Full time

    Job OverviewAt JK Capital Finance, Inc., we are seeking a skilled Credit Investigator to join our team. This role is responsible for conducting thorough credit investigations, analyzing credit information, and providing expert recommendations to ensure the integrity of our lending practices.Key ResponsibilitiesConduct comprehensive credit investigations,...


  • San Fernando, Central Luzon, Philippines Gratitude Philippines Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Gratitude Philippines. As a representative, you will be the voice of our company, providing exceptional customer service and support to our clients.Key Responsibilities:Provide world-class customer service through various communication channelsSolve customer complaints and...


  • San Fernando, Central Luzon, Philippines Steer Minds Co. Full time

    We're seeking a skilled Customer Service Representative to join our team at Steer Minds Co. as a Virtual Support Specialist. In this role, you'll provide exceptional customer experiences through our virtual process, ensuring timely and effective support to our clients.Key Responsibilities:Provide top-notch customer service via phone, email, or chatResolve...


  • San Fernando, Central Luzon, Philippines Gratitude Philippines Full time

    We are seeking a highly skilled Finance and Life Insurance Professional to join our team at Gratitude Philippines. This role involves working with clients to understand their financial goals and provide personalized solutions to help them achieve these objectives.About the RoleThis is a challenging and rewarding role that requires strong analytical and...