Customer Service Representative

1 week ago


San Juan, National Capital Region, Philippines Focus Support Associates Full time

Are you looking for a career in customer service with a stable and rewarding opportunity? Focus Support Associates is seeking a Customer Service Representative to join our team in Greenhills, San Juan.

This role involves handling customer inquiries, resolving issues, and providing excellent support through various communication channels.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a professional and timely manner
  • Provide accurate product information and resolve billing inquiries
  • Collaborate with internal teams to resolve complex customer issues

Requirements:

  • Excellent communication and problem-solving skills
  • High school diploma or equivalent required
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Benefits:

  • HMO under Maxicare + 1 free dependent upon regularization
  • Paid training and development opportunities
  • Fixed shift schedule from Monday to Friday
  • Competitive salary of Php27,000 per month
  • 13th month salary, bonus pay, overtime pay, performance bonus, and attendance bonus

We offer a supportive and dynamic work environment with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity



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