Customer Retention Representative

4 weeks ago


San Juan, National Capital Region, Philippines Focus Support Associates Full time

Looking for a rewarding career in customer support? Focus Support Associates is seeking a skilled Customer Retention Representative to join our team

About the Role

This full-time, permanent position offers a competitive salary of Php27,000.00 per month, plus various benefits and perks.

As a Customer Retention Representative, you will be responsible for providing top-notch support to our clients, ensuring their satisfaction and loyalty.

Key Responsibilities:
  • Respond to client inquiries and concerns in a professional and empathetic manner.
  • Demonstrate excellent communication, listening, and problem-solving skills.
  • Work closely with clients to resolve issues and provide solutions.
  • Participate in ongoing training and development to improve your skills and knowledge.
Requirements:
  • High school graduate or college level education.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work well under pressure and meet deadlines.
What We Offer:
  • Competitive salary of Php27,000.00 per month.
  • Benefits package including HMO under Maxicare and 1 free dependent upon regularization.
  • Paid training and opportunities for advancement.
  • Flexible schedule with 8-hour shifts, Monday to Friday, and no night shifts or weekends.
Join Our Team

Are you a motivated and customer-focused individual looking for a challenging and rewarding role? If so, we encourage you to apply for this exciting opportunity



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