Sales Team Lead and Operations Specialist

1 week ago


Cebu City, Central Visayas, Philippines Neksjob Full time
Overview of the Role

Neksjob is seeking a highly skilled Sales Team Lead and Operations Specialist to join our team. In this role, you will be responsible for leading and monitoring sales activities, contributing to sales strategies and forecasts, and ensuring excellent customer service.

Key Responsibilities
  • Lead and monitor online and offline sales activities to achieve company sales objectives.
  • Contribute to the development of sales strategies and sales forecasts.
  • Prepare sales reports and other administrative documents as required.
  • Modify or add Standard Operating Procedures (SOPs) as needed and ensure they are well communicated to the team.
  • Create staff schedules to optimize productivity.
  • Manage performance concerns, handle disciplinary discussions, and implement disciplinary actions when necessary.
  • Resolve conflicts as part of customer management and make timely, fair decisions.
  • Provide ad-hoc support to other departments as needed.
Requirements

To be successful in this role, you should have:

  • A high school diploma or equivalent (or at least 6 months of relevant training).
  • No prior work experience is required, but college graduates are preferred.
  • Excellent communication skills.
  • An willingness to work on-site.
Estimated Salary

The estimated salary for this role is PHP 35,000 - 50,000 per month, depending on qualifications and location.


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