Senior Operations Manager
1 month ago
We are seeking an experienced Senior Operations Manager to lead our strategic account team. The successful candidate will be responsible for managing a high-performing team, driving business growth, and ensuring exceptional customer experience.
Key Responsibilities:- Lead the development and implementation of strategies to increase revenue and maximize process efficiency
- Manage a team of operations professionals to deliver high-quality services and meet customer expectations
- Collaborate with clients and stakeholders to identify areas for improvement and develop solutions
- Monitor and report on key performance indicators (KPIs) to ensure team and individual performance
- Analyze data and trends to inform decision-making and drive business growth
- 5+ years of experience in operations management or a related field
- Proven track record of leading high-performing teams and delivering results-driven outcomes
- Strong communication and interpersonal skills, with ability to build relationships with clients and stakeholders
- Excellent problem-solving and analytical skills, with ability to think critically and creatively
- Bachelor's degree in Business Administration or a related field
- Experience working in a contact center or customer service environment
- Familiarity with workforce management tools and technologies
- Certification in a relevant field, such as Six Sigma or Lean
- Competitive salary: $80,000 - $110,000 per annum
- Benefits package, including medical, dental, and vision insurance
- Generous paid time off and holidays
- Opportunities for professional growth and development
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Senior Operations Manager
7 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob OverviewWe are seeking an experienced Senior Operations Manager to join our team at BEST CAREERS AND OPPORTUNITIES in Cebu, Philippines. This is a challenging role that requires strong leadership and management skills to drive business growth, improve process efficiency, and deliver exceptional customer experience.Key ResponsibilitiesBusiness Growth and...
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Senior Operations Manager
2 months ago
Cebu City, Central Visayas, Philippines Subic Drydock Corporation Full time**Job Overview**Subic Drydock Corporation is seeking a highly experienced Senior Operations Manager to lead our Ship Repair Production Department. As a key member of our management team, you will be responsible for maximizing the output product of ship repair processes, eliminating wastes, reducing process time, and maintaining production machines and...
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Senior Operations Manager
1 month ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Title: Senior Operations Manager">About the Job: TASQ Staffing Solutions is seeking a highly skilled Team Lead to join our team. As a key member of our operations department, you will be responsible for leading a team of professionals and overseeing daily operations.">Key Responsibilities:">">Leading a team of professionals and providing guidance and...
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Senior Operations Manager
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the Role">Schedule: Shifting ScheduleAs a key member of our team at TASQ Staffing Solutions, we are seeking an experienced Senior Operations Manager to oversee various aspects of our operations. The ideal candidate will have a strong background in managing teams, coordinating tasks, and ensuring seamless day-to-day operations.">About You">With 4-6...
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Operations Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time**About the Role:**We are seeking an experienced Operations Manager to join our team at TASQ Staffing Solutions. As a senior team lead, you will be responsible for overseeing the daily operations of our client-facing teams.**Key Responsibilities:Maintain and improve various performance matrices defined by our clients.Independently handle customer complaints...
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Senior Operations Manager
5 days ago
Cebu City, Central Visayas, Philippines Pollution Abatement Systems Specialists, Inc. Full timeAt Pollution Abatement Systems Specialists, Inc., we are seeking an experienced Senior Operations Manager to oversee the day-to-day activities of our water treatment plant. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities and maintaining high-quality standards.Job Description:Overall Responsibility: To...
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Senior Operations Executive
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the RoleTASQ Staffing Solutions is seeking a highly experienced Senior Operations Executive to lead our operations team in Cebu City. This role requires a strong background in team management and client service experience from global banking operations.Key ResponsibilitiesManage a team of professionals to ensure seamless day-to-day operationsDevelop...
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Senior Operations Manager
1 month ago
Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time**Company Overview:**Quess Philippines Corporation is a leading provider of business process management solutions, aiming to deliver exceptional customer experiences through efficient operations. Salary: PHP 150,000 - PHP 250,000 per annum (dependent on experience)Job Description: We are seeking an experienced RTA Supervisor to lead our team in managing...
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Cebu City, Central Visayas, Philippines RecruiterPH Full timeJob Title: Senior Operations Manager for Medical Device ComplaintsAbout Us:We are RecruiterPH, a leading recruitment agency dedicated to providing top talent to our clients. We believe in the importance of delivering exceptional service and exceeding client expectations.Salary: PHP 25K - 32K per monthJob Description:We are seeking an experienced Senior...
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Administrative Operations Manager
2 weeks ago
Cebu City, Central Visayas, Philippines Datamatics Careers- Philippines Full timeAt Datamatics Careers- Philippines, we are seeking an Administrative Operations Manager to join our team. This role is ideal for individuals with a strong background in administrative support and operations management.About the RoleThe successful candidate will be responsible for providing exceptional administrative and clerical support to ensure seamless...
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Senior Financial Operations Specialist
2 months ago
Cebu City, Central Visayas, Philippines NeksJob Full timeNeksJob seeks a Senior Financial Operations Specialist to leverage voice communication technologies and enhance financial operations, facilitate client interactions, and improve overall service delivery.Key Responsibilities:Manage all aspects of voice communication technologies within the financial services sectorProvide voice-based support to clients...
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Senior Operations Manager
2 months ago
Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full timeAbout UsTasq Staffing Solutions is a leading provider of staffing solutions, dedicated to connecting professionals with top companies.Salary: We offer a competitive salary package, estimated at $40,000 - $55,000 per year, depending on experience and qualifications.Job Description:We are seeking an experienced Team Leader to join our team. The ideal candidate...
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Senior Loan Operations Specialist
1 month ago
Cebu City, Central Visayas, Philippines LeadAdvisors Full timeWe are seeking a highly skilled and motivated Senior Loan Operations Specialist to join our dynamic team in the US. This is an excellent opportunity for professionals who want to grow their careers in a leading financial institution dedicated to providing exceptional financial services to our customers.About the RoleThe Senior Loan Operations Specialist will...
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Operations Manager
4 weeks ago
Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full timeJob SummaryThe Operations Manager - WFM Analytics Specialist will oversee all real-time Workforce Management (WFM) activities to ensure operational and client goals are met. This role requires strong analytical skills to implement analysis and reporting via WFM tools available, as well as the ability to prepare daily/weekly/monthly reports for leadership and...
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Senior Team Manager
4 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeWe are seeking a highly skilled and experienced Senior Team Manager to lead our team at TASQ Staffing Solutions. This is an exciting opportunity for individuals who have experience in managing teams, developing strategies, and driving results.Job SummaryThe successful candidate will be responsible for overseeing the daily operations of the team, ensuring...
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Senior Business Operations Manager
1 month ago
Cebu City, Central Visayas, Philippines Open Look Business Solutions Inc Full timeJob DescriptionCompany Overview: Open Look Business Solutions Inc is a leading provider of business services, dedicated to delivering high-quality solutions to clients.Salary: We offer a competitive salary range of $80,000 - $120,000 per annum, commensurate with experience.Job Responsibilities:Lead and Manage Team Performance: Ensure that all team members...
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Senior Quality Assurance Operations Manager
4 weeks ago
Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full timeAbout UsQuess Philippines Corporation is a reputable organization with a strong presence in the insurance industry.Salary InformationThe estimated annual salary for this role is between PHP 3,500,000 to PHP 5,500,000 depending on experience and qualifications.Job OverviewWe are seeking an experienced Lead Assistant Manager to join our team. The ideal...
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Operations Manager
2 weeks ago
Cebu City, Central Visayas, Philippines Growthfn Full timeGrowthfn is seeking an exceptional Operations Manager to drive business excellence in our operations. As a key member of our team, you will play a pivotal role in managing day-to-day operations, ensuring service delivery excellence, and driving team performance.**Key Responsibilities:**• Operational Management:Oversee daily operations to ensure efficient...
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Executive Culinary Operations Manager
1 month ago
Cebu City, Central Visayas, Philippines Vikings group of companies Full timeVikings Group of Companies:">We are seeking an exceptional Executive Culinary Operations Manager to join our dynamic team. This is a highly rewarding role for a seasoned professional with extensive experience in Hotel & Restaurant Industry.">About the Role:">As an Executive Culinary Operations Manager, you will be responsible for leading the culinary...
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Senior Financial Manager
1 month ago
Cebu City, Central Visayas, Philippines John Clements Recruitment Inc. Full time**About John Clements Recruitment Inc.**We are a reputable recruitment agency in the Philippines, providing top talent solutions to businesses across various industries.**Job Overview:**We are currently seeking an experienced Senior Financial Manager to join our client's team in Cebu. As a key member of the finance department, you will be responsible for...