Capacity Planning Specialist

About the RoleThe 2GO Group Inc. is looking for a Capacity Optimization Specialist to lead its capacity optimization efforts. This individual will work closely with the Forecasting and Demand Planning Head to develop and implement capacity plans that meet the organization's service level agreements.

About the Role:This Workforce Management Analyst will play a crucial role in managing capacity planning and forecasting for assigned clients at Cognizant Technology Solutions Philippines Inc. The candidate will analyze contact volumes, AHT, impact events, occupancy, and contact center staffing activities to provide valuable insights and make informed...

About the Role:We are seeking a highly skilled Workforce Management Capacity Strategist to join our team at Optum. The successful candidate will possess strong analytical skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.The ideal candidate will have experience in capacity planning, forecasting, and...

At TRI-PHIL International, Inc., we are looking for an experienced Production Planning Specialist to help us achieve our goals.This role involves preparing capacity plans, generating master production schedules, and coordinating with assembly schedules to ensure full capacity utilization.The successful candidate will have excellent problem-solving and...

Job DescriptionThe Capacity Planner will play a crucial role in ensuring the effective management of our workforce. This position is responsible for developing and implementing capacity plans that meet the operational needs of our business.Main ResponsibilitiesManage the capacity planning process, working closely with the scheduler to create schedules based...

About the Role:This Workforce Management Capacity Planner position is responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans.Key Responsibilities:Compile, analyze, review, forecast, and trend complex data to inform workforce planning decisions.Present...

Work Experience Requirements· 2+ years of hands-on experience in WFM in a BPO setting· 2+ years of using any WFM tools such as CMS Avaya, RTA Tool, eWFM, Blue Pumpkin / Impact 360, IEX, Genesys etc.Essential Functions· Manage the capacity planning process of the program and works together with the scheduler in creating schedules based on staff plans and...

Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

Job SummaryThe 2GO Group Inc. is seeking a Strategic Capacity Development Manager to join its team. As a key member of the organization, this individual will be responsible for collaborating with the Forecasting and Demand Planning Head to translate demand forecasts into actionable capacity plans.Main ResponsibilitiesEstablish capacity frameworks balancing...

About the CompanyRingCentral/Acquire BPO is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.We are an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in...

We're seeking an experienced Scheduling and Capacity Manager to join our operations team at SSG. As a key player in our workforce planning process, you'll analyze trends, develop scheduling recommendations, and collaborate with colleagues to optimize staffing levels.Job Description:Analyze workforce requirements and develop data-driven scheduling...

OverviewRingCentral/Acquire BPO is a global provider of cloud-unified communications and collaboration solutions. We are committed to delivering exceptional customer experiences and are seeking a highly skilled Workforce Planning Specialist to join our team.The successful candidate will be responsible for providing optimal workforce planning for various...

Job Description:Ergo Contracts Philippines Inc. is seeking a highly skilled Production Planner to join our team. As a key member of our production department, you will play a crucial role in ensuring the smooth operation of our production processes.The successful candidate will be responsible for developing and implementing daily or weekly production...

Company Overview:At Optum, we are committed to delivering high-quality services that exceed our clients' expectations. As a Workforce Management Capacity Strategist, you will join a team dedicated to providing innovative solutions that meet the evolving needs of our clients.Our company culture values collaboration, innovation, and customer satisfaction,...

About UsEnshored Inc. is a leading provider of customized business process outsourcing solutions. We are dedicated to delivering exceptional service quality and driving business growth for our clients.Key Features:We have extensive expertise in contact center operations and workforce management.We offer tailored solutions to meet the unique needs of our...

Job Description:As a Workforce Management Capacity Strategist at Optum, you will play a crucial role in shaping the future of our workforce management capabilities. Your primary focus will be on analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale our evolving workforce with short and long-range plans.Collaborating...

Positions in this function are responsible for all scheduling, monitoring staffing levels and adjusting as necessary. Responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance, and other stakeholders to review...

About the Role:Regal Rexnord is seeking a talented Inventory Planning Specialist to join our team. As an Inventory Planning Specialist, you will be responsible for developing and implementing inventory planning strategies to drive business growth and profitability.Key Responsibilities:Develop and implement inventory planning strategies to optimize stockroom...

Conference Planning Specialist:MASE HOLDINGS INC. is seeking a highly skilled Conference Planning Specialist to lead the planning and execution of corporate conferences. The successful candidate will have a proven track record in managing event logistics, building strong relationships with stakeholders, and delivering high-quality event experiences.About the...

About the PositionWe are seeking a Test Planning Specialist with a minimum 3 years of experience in software testing, focusing on functional testing.The successful candidate will have proven ability to design and execute comprehensive test plans and strategies, ensuring software meets business requirements.