Customer Support Liaison
1 day ago
**About Us**
RecruiterPH is a trusted recruitment partner that connects talented individuals with top employers in the industry.
About the Job:
We are seeking an experienced Customer Support Liaison to join our team. As a Customer Support Liaison, you will be responsible for interacting with customers via various communication channels to provide timely and effective support.
Key Responsibilities:
- Respond to customer inquiries via phone, email, online chat, or in-person interactions.
- Ensure that customer concerns are resolved efficiently and effectively.
- Maintain accurate records of customer interactions, including details of inquiries, complaints, or comments.
- Utilize product knowledge and expertise to answer customer inquiries.
- Demonstrate excellent communication skills, active listening, and problem-solving abilities.
Requirements:
To be successful as a Customer Support Liaison, you should possess the following qualifications:
- High school diploma or equivalent required; 2 years of college education preferred.
- At least 1 year of experience in customer-facing roles, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team.
- Proficient computer skills, with the ability to learn new software applications quickly.
- A positive attitude, strong work ethic, and commitment to delivering exceptional customer service.
Benefits and What We Offer:
As a valued member of our team, you can expect:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- The chance to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.
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