Customer Support Liaison

1 day ago


Taguig, National Capital Region, Philippines RecruiterPH Full time

**About Us**

RecruiterPH is a trusted recruitment partner that connects talented individuals with top employers in the industry.

About the Job:

We are seeking an experienced Customer Support Liaison to join our team. As a Customer Support Liaison, you will be responsible for interacting with customers via various communication channels to provide timely and effective support.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, online chat, or in-person interactions.
  • Ensure that customer concerns are resolved efficiently and effectively.
  • Maintain accurate records of customer interactions, including details of inquiries, complaints, or comments.
  • Utilize product knowledge and expertise to answer customer inquiries.
  • Demonstrate excellent communication skills, active listening, and problem-solving abilities.

Requirements:

To be successful as a Customer Support Liaison, you should possess the following qualifications:

  • High school diploma or equivalent required; 2 years of college education preferred.
  • At least 1 year of experience in customer-facing roles, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Proficient computer skills, with the ability to learn new software applications quickly.
  • A positive attitude, strong work ethic, and commitment to delivering exceptional customer service.

Benefits and What We Offer:

As a valued member of our team, you can expect:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The chance to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.


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