Customer Service Liaison

1 day ago


Taguig, National Capital Region, Philippines RecruiterPH Full time
Company Overview
At RecruiterPH, we are committed to providing exceptional services to our clients. Our customer service team plays a vital role in ensuring that our clients receive the best possible experience.

Job Description
We are seeking a highly skilled and experienced Customer Service Liaison to join our team. In this role, you will be responsible for providing necessary information regarding our facility's services to clients, processing payments for services rendered, and assisting with the billing procedure. You will also be required to familiarize yourself with and remain up-to-date with changes in our plans and tariffs.

Key Responsibilities:
  • • Providing accurate and timely information to clients regarding our facility's services
  • • Processing payments for services rendered in a secure and efficient manner
  • • Assisting with the billing procedure to ensure seamless payment processing
  • • Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs

Required Skills and Qualifications
To be successful in this role, you must possess excellent communication and presentation skills, as well as be computer literate. Additionally, you must be available to work shifts, which may include evenings, weekends, and public holidays. The ability to calm irate, anxious, or grieving clients is essential.

Qualifications
College undergraduates must have at least 6 months of BPO experience, while college graduates require no prior BPO experience. If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Benefits
In addition to a competitive salary and opportunities for career growth, we offer a range of benefits to support your overall well-being, including a comprehensive training program.

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