Customer Support Associate

1 week ago


Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time

Ayuda Business Management Solution Inc. is seeking a highly skilled Customer Support Associate to join our team. This role plays a critical part in delivering exceptional customer service and support, ensuring our clients receive the highest level of care.

Job Description

As a Customer Support Associate, you will be responsible for providing top-notch support to our clients through various communication channels. Your primary goal will be to resolve customer inquiries and issues efficiently, while maintaining a positive and professional demeanor at all times.

Responsibilities:
  • Provide timely and effective support to customers via phone, email, or chat
  • Resolve customer complaints and issues in a fair and respectful manner
  • Collaborate with internal teams to provide seamless support and ensure customer satisfaction
  • Maintain accurate records of customer interactions and feedback
Requirements:
  • Bachelor's degree in any field or relevant work experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Familiarity with CRM software and other support tools

We offer a competitive salary range of $40,000 - $60,000 per annum, depending on experience, as well as opportunities for growth and professional development.



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