Customer Service Liaison

2 weeks ago


Taguig, National Capital Region, Philippines Neksjob Philippines Full time
Overview

Neksjob Philippines is a leading company in the telecommunications industry, seeking a skilled Customer Service Liaison to join our team.

Compensation

The estimated salary for this role is PHP 25,000 per month, providing a stable income and opportunities for growth.

Job Description

We are looking for an individual who can manage incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages. The ideal candidate will be able to identify and assess customers' needs to achieve satisfaction.

A key responsibility of this role is to ensure all calls are logged in the system for proper monitoring and closure. Additionally, the successful candidate will provide appropriate solutions in a timely manner.

Requirements

To be considered for this position, applicants must have at least 1 year of experience in CSE or CCE with proof of employment (COE/Payslip) and a typing speed of 25 WPM.

Location

This role is based in McKinley, Taguig, providing access to modern amenities and a dynamic work environment.



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