Client Support Liaison

1 day ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time

**About Gratitude Philippines:**

We are a leading company that provides exceptional services to our clients. Our mission is to deliver outstanding results while fostering a positive and supportive work environment.

Job Overview:

The Client Support Liaison will be responsible for handling customer inquiries and providing solutions in a timely and professional manner.

Key Responsibilities:

  • Provide top-notch support to clients via various communication channels;
  • Address client concerns and resolve issues efficiently;
  • Collaborate with internal teams to ensure seamless service delivery;
  • Maintain accurate records of client interactions;
  • Stay up-to-date with industry trends and best practices;

Requirements:

To succeed in this role, you will need:

  • At least 1 year of experience in a similar BPO voice role;
  • Completion of 2 years in college;
  • Strong problem-solving and decision-making skills;
  • Ability to multitask and work under pressure in a fast-paced environment;
  • Proficiency in Microsoft Office;

Benefits:

We offer a dynamic and inclusive work environment, opportunities for growth and development, and a competitive compensation package.

About You:

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Gratitude Philippines.



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