
US Sales Tax Professional
7 days ago
About Our Business Model
We're an emotions company, using business as a force for good. Our purpose is to transform negative emotions into something positive for our clients, partners, and each other.
Our unique approach includes managing everything for clients from nexus analysis to permit registrations, filings, audit support, and more.
We provide an all-inclusive service for a predictable monthly rate with no billable hours.
Our team is fully remote, financially stable, and committed to growing together with about 80 teammates.
Our core values are: Feel It, Shape It, Own It, Crush It, and Question It.
If you're enthusiastic about transforming negative emotions into something positive, we'd love to hear from you.
The Role
We seek a Tax Specialist to join our onboarding team, responsible for managing client accounts related to nexus reviews, permit applications, offboarding, tax settings, and new sales channels.
Your main tasks include organizing transaction data, compiling nexus info, updating tax software, overseeing permit applications, and communicating with clients.
You will build expertise in sales tax and communicate complex information clearly in English.
Success Metrics
- Manage 70 clients, completing 2-4 nexus reviews and 20-25 permit projects monthly.
- Complete 3 hours of education or training quarterly.
- Achieve at least 80% completion rate on quarterly goals.
Responsibilities
- Manage changes to existing client accounts and communicate effectively to progress workflows.
- Support clients and their sales tax accountants with issues related to tax settings, platforms, permits, and offboarding.
- Update and test sales tax settings on platforms.
- Support client offboarding, including permit closure and final paperwork.
- Serve as the first contact for support on nexus reviews, permits, and other tax-related issues.
- Handle billing support and process improvements with the onboarding team.
Benefits
- Monthly salary: 102,725 - 105,144 PHP depending on experience.
- 43 days off annually, including holidays and PTO.
- Remote work from home.
- Participation in profit sharing.
We value attitude and potential over current knowledge and experience.
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