Process Improvement Associate

We are seeking a skilled Process Expert Associate to join our team at Genpact. In this role, you will be responsible for providing outstanding customer service experience to American consumer credit card customers.Key QualificationsAt least High School/Senior High School graduate; College graduate is preferred.Able to demonstrate understanding and improve...

Job OverviewGenpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future.We are seeking a highly skilled Business Process Associate to join our team in providing outstanding customer service experience to clients of one of the biggest financial banks in the world.

Job Description - Process Associate (HMS056757)Process Associate - HMS056757Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

Key ResponsibilitiesAnalyze customer complaints and feedback to identify areas for process improvementDevelop and implement effective solutions to improve customer satisfactionCollaborate with cross-functional teams to ensure seamless execution of process changesMonitor and report on key performance metrics to measure process effectiveness

We are seeking a skilled Process Developer to join our team at Genpact. This role will involve supporting one of the Biggest Financial Banks in the World by providing outstanding Customer Service Experience to their existing Clients.Main ResponsibilitiesResolve client inquiries promptly and efficiently at the first point of contact or escalate to appropriate...

We are seeking a highly motivated Process Associate - Customer Service to join our team. This role involves supporting one of the biggest financial banks in the world by providing exceptional customer service experience to existing clients.Key ResponsibilitiesResolve client inquiries efficiently and effectively.Provide expert support to customers on various...

Job Description Genpact is a global company that provides professional services and solutions. Our goal is to deliver outcomes that shape the future. We have 125,000+ people across 30+ countries who are driven by our purpose: creating a world that works better for people. We serve and transform leading enterprises, including the Fortune Global 500, with our...

About the RoleThe Process Associate will be responsible for delivering high-quality customer support and contributing to business growth. This role requires strong communication skills, attention to detail, and ability to work in a fast-paced environment.Key TasksSupport customers through various channels, ensuring timely and effective resolution of...

BAQs:Bachelors / or associate degree.1+ year of IT Service Desk/Help Desk experience in a 24x7 operations with an Associate's Degree.2+ years of IT Service Desk/Help Desk experience in a 24x7 operations with a HS Diploma.Experience in use of Service Desk voice, email, chat and ticketing tools.Job SummaryWe are seeking a Senior Process Executive - CHD with 0...

Qualifications we seek in youMinimum Qualifications / SkillsRelevant experience required (voice or non-voice)Good communication (written and oral) and presentation skillsComfortable presenting to group and providing coaching/ feedbackWorking knowledge of Microsoft Office Applications (Word, PowerPoint, Excel)Preferred Qualifications / SkillsHigh Energy and...

We are seeking an Operations Associate to join our team at Genpact. In this role, you will be responsible for supporting one of the biggest financial banks in the world by providing outstanding customer service experiences to their existing clients.Key QualificationsAt least High School/Senior High School graduate; College graduate is preferred.Able to...

Job OverviewWe are seeking a highly motivated and detail-oriented Process Associate to join our team. As a Process Associate, you will play a crucial role in providing exceptional customer support and driving business growth.Key ResponsibilitiesBecome knowledgeable about leading social media products and community standards.Develop strong interpersonal...

We are seeking a motivated and detail-oriented Procurement Associate to join our team on the beautiful island of Siargao. This role is crucial in ensuring the smooth and cost-effective procurement of goods and services necessary for our operations. You'll be responsible for managing the entire procurement process, from sourcing suppliers to negotiating...

Job DescriptionThe Process Associate will work closely with the customer care team to deliver exceptional support and drive business growth. Key responsibilities include:ResponsibilitiesProviding support through online chat, emails, instant messaging, and phone calls.Collecting advertiser requirements and providing guidance on best practices.Acting as a...

Job OverviewWe are seeking a highly motivated Business Analyst - Process Optimization to join our team at Genpact. As a key member of our operations team, you will play a critical role in improving the efficiency and effectiveness of our customer service processes.

Job Description - Process Developer (HMS056759)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit...

1 week ago Be among the first 25 applicantsHR Officer - Recruitment & Operations | Certified Global Coffee MasterWe are seeking a motivated and detail-oriented Procurement Associate to join our team on the beautiful island of Siargao. This role is crucial in ensuring the smooth and cost-effective procurement of goods and services necessary for our...

Job Description - Process Developer (BFS041316)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit...

Job Description - Process Developer (CPG057293)Process Developer - CPG057293Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

Job Description - Process Developer (CPG057295)Process Developer - CPG057295Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...